Ross Roemhild
Baldwin
Summary
Results-driven Technical Solutions Engineer at Epic, adept at optimizing software performance and enhancing client outcomes through effective system troubleshooting and cross-functional collaboration. Proficient in SQL and data visualization, I leverage strong project management skills to implement tailored solutions that drive efficiency and foster successful software adoption.
Overview
5
5
years of professional experience
Work History
Technical Solutions Engineer
Epic
Verona
09.2024 - Current
- Provided technical solutions and support to seven hospitals, optimizing software performance and resolving complex system issues.
- Collaborated with cross-functional teams to troubleshoot and analyze system operations, implementing effective solutions.
- Identified system inefficiencies, configured tailored solutions, and facilitated successful software adoption to enhance client outcomes.
Warehouse Associate
Russ Davis Wholesale
Hammond
01.2020 - 01.2024
- Operated electric pallet jack and forklift to assemble produce pallets for shipment.
- Collaborated with coworkers to enhance loading truck efficiency.
- Met deadlines for truck departure times to ensure timely product delivery to stores.
Data Analyst Intern
Medica
06.2023 - 08.2023
- Collaborated with team to create and edit reports using Power BI and SQL.
- Analyzed large datasets to extract meaningful insights and identify trends.
- Enhanced SQL coding skills through hands-on experience with Power BI dashboards.
- Exposure to SAS
Education
BBA - Information Systems
University of Wisconsin-Eau Claire
05-2024
Skills
- Microsoft Office Suite
- Excel
- C# programming
- SQL
- Data Visualization with Power BI & Tableau
- Project management
- Cross-functional collaboration
- Agile development methodology
- Data analysis
- Technical support
- Customer relationship management
- System troubleshooting
Timeline
Technical Solutions Engineer
Epic
09.2024 - Current
Data Analyst Intern
Medica
06.2023 - 08.2023
Warehouse Associate
Russ Davis Wholesale
01.2020 - 01.2024
BBA - Information Systems
University of Wisconsin-Eau Claire
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