Justin Gahlhoff
Middleton,WI
Summary
Driven Technical Solutions Engineer at Epic Systems Corporation, adept at enhancing patient experiences through innovative IT solutions. Proven expertise in install success, project management, and technical troubleshooting, coupled with strong customer relationship skills. Successfully led a workgroup to navigate regulatory challenges, ensuring compliance and improving patient-reported outcome data management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Technical Solutions Engineer
Epic Systems Corporation
06.2023 - Current
- Working closely with the analyst teams at five healthcare organizations on issues with, projects related to, and installations of MyChart, Welcome, Hello World, and Care Companion.
- Providing support to Epic's Foundation System in the patient experience space.
- Leading a small workgroup which helps determine Epic's responses to regulations related to patient-reported outcome data.
Golf Camp Counselor
At Par Golf
05.2017 - 06.2023
- Instructed and supervised children between the ages of 6 and 15 as they learned to play golf.
- Ran the summer golf camp when main coach was away/absent.
Education
Bachelor of Science - Mathematics And Psychology (Double Major)
Wake Forest University
Winston-Salem, NC05-2023
Skills
- Customer support/relationships
- IT infrastructure
- Network engineering
- Server administration
- API integration
- Information security
- Technical troubleshooting
- Java, SQL
- Writing (Formal and Creative)
- Project Management
Certification
MyChart, Welcome, Cadence, Epic Client Systems Administrator: MyChart, Cogito
Timeline
Technical Solutions Engineer
Epic Systems Corporation
06.2023 - Current
Golf Camp Counselor
At Par Golf
05.2017 - 06.2023
Bachelor of Science - Mathematics And Psychology (Double Major)
Wake Forest University