Regan Brodine
Madison,WI
Summary
Technical professional with a strong background in providing innovative solutions and optimizing system performance. Skilled in troubleshooting, system integration, scripting, and customer support, with a focus on collaboration and management. Adaptable team player known for leadership, reliability, and flexibility in dynamic environments. Expertise includes the application of biomedical technology at the intersection with healthcare, coupled with a proactive problem-solving approach.
Overview
6
6
years of professional experience
Work History
Technical Solutions Engineer
Epic
08.2023 - Current
- Evaluate emerging biomedical technologies and healthcare industry trends to ensure optimal performance for multiple large health systems.
- Troubleshoot complex technical issues and conduct root cause analyses to develop permanent resolutions that prevent future occurrences, enhance provider efficiency, and increase customer satisfaction.
- Implement data-driven strategies and utilize advanced analytics tools to identify trends and drive continuous improvement initiatives for optimizing the use of electronic health records.
- Own customer success of Epic's prenatal product, ensuring effective implementation and utilization of core technologies.
- Manage a team of engineers, assessing KPIs and sharing feedback in order to drive improved customer service outcomes.
Summer Research Intern
University of Pittsburgh
05.2021 - 08.2022
- Developed CRISPR/Cas9 multiplex transcriptional activation system in cell culture
- Assessed tissue biodistribution and immune profiles following systemic AAV9 injections in wild-type and LAMA2-RD mice
- Presented research findings at Rangos Research Poster Session
Pharmacy Intern/Pharmacy Assistant
Chartwell Pennsylvania
05.2020 - 08.2020
- Analyzed patient data including history, physical condition, medication tolerance, and refill needs
- Systematized patient identification and organization
- Researched critical lab values and presented findings to other interns and coworkers
Team Member
Graeter’s
05.2019 - 08.2019
- Delivered excellent customer service in a high-energy retail environment
- Collaborated with team members
Education
Bachelor of Arts Degree - Applied Mathematics & Statistics, Neuroscience, Biology
Macalester College
St. Paul, MN05.2023
Skills
- R-Studio
- Python
- Mathematica
- Microsoft Office
- Cell Culture
- PCR
- Gel Electrophoresis
- Western Blot
- Flow Cytometry
- Statistical Analysis
- Customer support
- Technical troubleshooting
- Leadership
- Product development support
- Software configuration
Campus Activities
- Varsity Softball, Macalester College, 08/19, Present, Committed approximately 20 hours per week, year-round to practicing, lifting, competing, and traveling while simultaneously maintaining a full course load. Elected Team Captain as a sophomore, junior, and senior. Named to All-MIAC team as a junior.
- X-ertion, Macalester College, 08/19, Present, Dancer at Macalester College’s pan-Asian dance performance group. Teacher and organizer for dances and workshops as a junior and senior.
- Volunteer at National Alliance on Mental Illness, Ramsey County, MN, 10/21, Present, Organized Google Groups to keep communications up to date. Researched local and national organizations and created an accessible resource list.
Timeline
Technical Solutions Engineer
Epic
08.2023 - Current
Summer Research Intern
University of Pittsburgh
05.2021 - 08.2022
Pharmacy Intern/Pharmacy Assistant
Chartwell Pennsylvania
05.2020 - 08.2020
Team Member
Graeter’s
05.2019 - 08.2019
Bachelor of Arts Degree - Applied Mathematics & Statistics, Neuroscience, Biology
Macalester College