Alexander James
Miami,FL
Summary
Diligent professional with background as Front Desk and as a Server. Proven track record in managing front desk operations, customer service, and administrative tasks. Strong communication skills paired with the ability to quickly adapt to new software and procedures. Demonstrated impact through effective problem-solving abilities and streamlining office activities for maximum efficiency.
Overview
4
4
years of professional experience
Work History
Front Desk
Planet Fitness
Hialeah, FL
08.2024 - Current
- Verified identification of customers before providing services or information.
- Compiled and coded patient information or data in appropriate computer system.
- Informed patients of financial responsibilities prior to rendering services.
- Entered insurance, demographics and health history into patient database.
Server
Dennys Restaurant
Hialeah, Florida
07.2021 - 02.2024
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Served food and beverages to patrons and immediately remedied issues with orders.
Education
High School Diploma -
Hialeah Gardens High School
Hialeah, FL06-2021
Nursing
Miami Dade College
Miami, FLSkills
- Customer service aptitude
Server for 3 years
Provided Customer Service for 5 years
Avid Listener
I always make sure customers are satisfied with the information I provide to them
I am certified in Basic Concepts & Technology In Phlebotomy
Timeline
Front Desk
Planet Fitness
08.2024 - Current
Server
Dennys Restaurant
07.2021 - 02.2024
High School Diploma -
Hialeah Gardens High School
Nursing
Miami Dade College