Alex Kenworthy
Direct Surplus Sales Inc
Oroville,CA
6
years of professional experience
1
Certification
Versatile operations leader with 5+ years of experience in firearms retail, shipping and receiving, and assistant general management. Skilled in store operations, cash reconciliation, staff coaching, and problem-solving. Focused on accurate compliance, efficient workflows, and strong customer service.
Work History
Firearms Manager
5 Years 9 Months- Enforced ATF compliance, maintaining required acquisition and disposition records.
- Processed firearm transfers, background checks, and sales paperwork with accuracy.
- Managed firearm inventory, ensuring accurate receiving, tagging, and secure storage.
- Inspected firearms for condition, safety, and resale readiness before display.
- Trained staff on firearm handling procedures and store compliance standards.
- Coordinated inventory audits, reconciling discrepancies and correcting record errors.
- Advised customers on firearm selection, legal requirements, and safe ownership practices.
- Monitored sales floor security, minimizing risk and protecting regulated merchandise.
- Built rapport with clients through genuine enthusiasm sharing expert advice on responsible firearm ownership.
Assistant General Manager
6 Years 5 Months- Directed daily store operations to maintain inventory accuracy, merchandising standards, and efficient customer flow.
- Coordinated sales floor, receiving, and warehouse teams to support timely order fulfillment and product movement.
- Supervised staff scheduling, coaching, and performance follow-up to improve accountability and service consistency.
- Monitored cash handling, register procedures, and transaction accuracy across front-end operations.
- Resolved customer concerns and escalated issues while preserving professional service and repeat business.
- Analyzed daily operations and reporting to guide staffing decisions, sales priorities, and operational adjustments.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Maintained detailed records of all transactions, ensuring accuracy in accounting reports required for tax purposes or audits.
Shipping and Receiving Supervisor
6 Years 5 Months- Supervised shipping and receiving workflows to maintain accurate inbound and outbound freight handling.
- Verified purchase orders, packing slips, and bills of lading for accurate receiving documentation.
- Led warehouse staff in safe material handling, pallet movement, and order staging procedures.
- Inspected incoming shipments for damage, shortages, and discrepancies, resolving issues with vendors.
- Trained new team members on shipping software, inventory procedures, and workplace safety standards.
- Trained new team members on the proper and safe use of tools and equipment. Such as Palletjacks & Forklifts (Gas,electric,LPG, and Diesel powered.
Education
High School Diploma
Skills
Store operations
Firearm compliance knowledge
Employee training
Shipping and receiving
Teamwork
Multitasking skills
Inventory management
Analytical thinking
Critical thinking
Team leadership
Cash handling
Firearm Safety Training
Certification
Federal Firearms License COE 5+years
Forklift operator 20+ Years
Timeline
Firearms Manager
Auto & Equipment Pawn
01.2021 - CurrentRead More
Assistant General Manager
Direct Surplus Sales Inc
05.2020 - CurrentRead More
Shipping and Receiving Supervisor
Direct Surplus Sales Inc
05.2020 - CurrentRead More
Oroville
High School Diploma
Read More