Alexander Kochmann
Centerport,NY
Summary
Driven professional successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles.
Overview
2
2
years of professional experience
Work History
Sales Floor Associate
Bottles and Cases
Huntington, NY
01.2023 - Current
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
- Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
- Implemented effective visual merchandising strategies to maximize sales potential of products on display.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, as well as security practices.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Summer Intern
Hewlett Packard Enterprise
New York, NY
- Assisted the marketing team with the 'Living Progress Challenge' by generating interest in the event to boost participation
- Participated in customer briefings and examined the interactions between parties to determine effective versus ineffective sales techniques
- Crafted a report of findings and provided recommendations on opportunities for improvement
Participant Support Specialist
National Association for Shoplifting Prevention
Melville, NY
- Reviewed offender incident reports for filing with local prosecutors
- Responded to both positive and negative participant feedback
- Maintained exceptional relationships with program participants through ongoing telephone and email follow-up
- Contributed to creating new solutions resulting from participant pain points
Education
Some College (No Degree) - Sociology
University At Buffalo
Buffalo, NYSkills
- Critical Thinking
- Oral Communication
- Written Communication
- MS Office
- Google Docs
Hobbies and Interests
- Avid Skier
- Enthusiastic Gamer
- Orchestra Bassist
- Certified NYS Lifeguard - First Aid/CPR/AED
Timeline
Sales Floor Associate
Bottles and Cases
01.2023 - Current
Summer Intern
Hewlett Packard Enterprise
Participant Support Specialist
National Association for Shoplifting Prevention
Some College (No Degree) - Sociology
University At Buffalo
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