Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deja Walker

Gary

Summary

Front desk and customer service professional with experience in managing front desk operations and enhancing customer satisfaction. Skilled in appointment scheduling, attendance tracking, and maintaining a positive attitude. Proven track record in problem solving and team collaboration, contributing to increased member retention and reduced wait times.

Overview

2
2
years of professional experience

Work History

Sales Floor Associate

TJX Companies
10.2024 - 09.2025
  • Assisted customers with product selections, enhancing overall shopping experience.
  • Maintained organized sales floor, ensuring product displays were visually appealing and accessible.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
  • Collaborated with team members to restock merchandise and manage inventory levels effectively.
  • Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
  • Handled cash transactions accurately, ensuring proper change was given and maintaining balanced registers at the end of each shift.

Customer service and Receptionist

My uncles car shop
06.2023 - 08.2024
  • Greeted and assisted over 50 customers daily, resolving inquiries and enhancing satisfaction
  • Managed appointment schedules, reducing wait times by 15 minutes on average
  • Gave accurate information to customers, ensuring satisfaction
  • Kept a good attitude with all customers.

Front desk, and child count attendant

Boy and Girls club
08.2023 - 01.2024
  • Manage front desk operations, ensuring smooth check-ins and accurate child attendance records
  • Enhance parent satisfaction by addressing inquiries promptly and efficiently
  • Coordinate with staff to maintain a safe and engaging environment for children
  • Implement a new tracking system, improving attendance accuracy and reporting
  • Foster a welcoming atmosphere, contributing to increased member retention.

Education

Gary Lighthouse College Preparatory Campus
Gary, Indiana
06.2026

Skills

  • Front Desk Management
  • Attendance Tracking
  • Information Accuracy
  • Member Retention
  • Customer Satisfaction
  • Appointment Scheduling
  • Positive Attitude
  • Problem Solving
  • Team Collaboration
  • Time Management
  • Critical Thinking
  • Creativity
  • Answering and directing phone calls
  • Data Analysis
  • Greeting and Welcoming customers
  • Maintaining cleanliness

Timeline

Sales Floor Associate

TJX Companies
10.2024 - 09.2025

Front desk, and child count attendant

Boy and Girls club
08.2023 - 01.2024

Customer service and Receptionist

My uncles car shop
06.2023 - 08.2024

Gary Lighthouse College Preparatory Campus

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