JUAN SALAZAR
Tampa,FL
Summary
Objective: To obtain an internship in the IT field
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Floor Associate
America's Best Eyeglasses And Contacts
01.2025 - Current
- Manage at least 15 customers a day
- Ensure customer satisfaction through maintaining clear and concise language, making it enjoyable for the customer to learn about the topic at hand, while getting all of the help necessary in order to ensure proper vision.
- Maintain store cleanliness, and organization through the wipe down of counters constantly, ensuring frames are properly color coded, and pushing chairs in
- Ensure proper technical support is provided, through the proper diagnosing, cleaning, and trouble shooting of several technologies provided in the store
IT Technical Support Specialist
Expressions of Life Chiropractic Center
08.2024 - 01.2025
- Worked along with management in order to create a Ubuntu Server Deployment, in order to implement EHR, for over 150 patients
- Offered troubleshooting of connectivity issues across networks such as Wi-Fi, cellular and Servers
- Offered assistance in implementing and developing training programs.
- Tested new software and hardware prior to deployment.
- Maintained servers and systems to keep networks fully operational during peak periods.
Education
Bachelor of Science - Information Technology
University Of South Florida
Tampa, FL05-2028
High School Diploma -
Leto High School
Tampa, FL05.2024
Skills
- Help Desk
- Active Directory
- IT Deployment
- Ubuntu Server
- Troubleshooting
- Customer support
- Networking
- Advanced troubleshooting
- Hardware installation
- Server maintenance
- System configuration
- Incident management
- Wireless networking
- Help desk support
- Database administration
- Software deployment
Certification
CompTIA IT Fundamentals Certification, 11/01/24, CompTIA ITF+, https://www.credly.com/badges/b5216d1d-2bfd-45f3-8381-77dd2d850fe0/public_url
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Floor Associate
America's Best Eyeglasses And Contacts
01.2025 - Current
IT Technical Support Specialist
Expressions of Life Chiropractic Center
08.2024 - 01.2025
Bachelor of Science - Information Technology
University Of South Florida
High School Diploma -
Leto High School
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