Alexander Kovachik
Morristown,TN
Summary
I am skilled handling tough jobs, keeping pace with workloads others would struggle to maintain, and most importantly, being able to pick up many forms of work very quickly. After brief training periods, I am able to understand the needs of the workload, and still keep up with other experienced workers.
Overview
8
8
years of professional experience
Work History
Technical Customer Service Support Agent
Foundever
Morristown, Tennessee
06.2026 - Current
- Resolved account questions using CRM and ticketing systems
- Handled customer inquiries through Foundever contact center channels
- Documented customer interactions following Foundever service standards
- Taking ownership of tasks put in front of me and seeing them through to completion.
Stock Associate
Walmart
Antioch, Illinois
08.2018 - 02.2026
- Became trained in all heavy machinery the stores used on a regular basis, including Scissor Lifts, Walking Power Jacks, Forklifts, etc.
- Became a trainer of heavy machinery, issuing credentials to other associates to operate them.
- Worked almost every position in our store(s). Became exceptional at multitasking and figuring out where work needed to be addressed the most to increase team productivity.
- Was well known and liked by the vast majority of my coworkers, assisting those around me when they seemed to struggle.
Education
Westosha Central High School
Salem Lakes, WISkills
- CRM navigation
- Ticket management
- Call handling
- Account research
- Team collaboration
- Heavy machinery operation
- Task concentration
- Repetitive movements
- Factory work involving long shifts
- Charm
Timeline
Technical Customer Service Support Agent
Foundever
06.2026 - Current
Stock Associate
Walmart
08.2018 - 02.2026
Westosha Central High School