Results-oriented individual with strong data analysis skills and a focus on conflict de-escalation. Proven ability to maintain safety standards and foster collaboration within high-pressure environments, ready to drive operational improvements.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Correctional Officer
Texas Department Of Criminal Justice
Rusk, TX
01.2025 - Current
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Monitored inmate behavior, intervening in conflicts to uphold order and discipline.
Conducted regular inspections of premises, identifying potential hazards or violations.
Maintained safety protocols within facility to ensure security for staff and inmates.
Documented incidents and daily activities accurately in logs and reports.
Assistant Manager
Brookshire Brothers
Lufkin, TX
11.2023 - 01.2025
Supervised daily operations, ensuring adherence to company policies and protocols.
Coordinated employee schedules, optimizing staff coverage and improving service efficiency.
Implemented customer service initiatives, elevating customer satisfaction levels through effective team support.
Trained new employees on operational procedures, fostering a collaborative work environment.
Assisted in inventory management, enhancing stock accuracy and reducing discrepancies.
Collaborated with management to enhance store layout and merchandising strategies, improving overall customer experience.
Tankerman
Kirby Inland Marine
Houston, TX
09.2022 - 11.2023
Increased efficiency in transferring liquid cargoes by mastering various pump systems and hose handling techniques.
Operated and maintained loading and unloading equipment for liquid cargo transfers.
Conducted inspections of cargo tanks and hoses to prevent leaks and ensure integrity.
Monitored safety protocols during vessel operations to ensure compliance with regulations.
Implemented improvements in loading processes to enhance turnaround times at docking facilities.
Managed emergency situations promptly, minimizing potential hazards and damage to property or personnel.
Collaborated with crew members to optimize operational efficiency during towing operations.
Demonstrated adaptability in working under varying conditions, including inclement weather or challenging port environments.
Explosive Technician
W-S Industrial Cleaning
Whitehouse, TX
03.2021 - 09.2022
Performed troubleshooting and diagnosis on malfunctioning equipment.
Increased equipment lifespan, performing preventive maintenance and timely repairs.
Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
Automated repetitive technical tasks to improve operational efficiency.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Flowback Hand
Circle M Energy
Palestine, TX
01.2021 - 03.2022
Serviced equipment for annual inspections and rebuilds, ensuring reliability of plug valves, chicsons, and stand valves.
Collaborated with team members to support daily operations, enhancing workflow and productivity.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Assistant Manager
Brookshire Grocery Company
Tyler, TX
09.2012 - 03.2022
Supervised day-to-day operations to meet performance, quality and service expectations.
Improved customer satisfaction by addressing and resolving complaints promptly.
Developed strong working relationships with staff, fostering a positive work environment.
Analyzed sales data to identify trends, contributing to informed decision-making for promotional strategies.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Developed training materials focused on best practices, streamlining onboarding processes for new hires.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.