Alex Ludlow
American Fork,UT
Summary
Dynamic and reliable professional with a proven track record in the service industry, excelling in time management and customer service. Demonstrated ability to navigate high-pressure environments, ensuring outstanding service and efficiency. Skilled in conflict management and critical thinking, consistently prioritizing customer satisfaction and operational excellence.
Overview
5
5
years of professional experience
Work History
Bartender
Chili's Bar and Grill
Orem, UT
02.2022 - Current
- Checked identification of guests to verify age requirements for alcohol purchase.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Maintained consistent focus on providing outstanding customer service in demanding environments.
- Navigated high-pressure environment with efficient multitasking.
Server
IHOP
Orem, UT
06.2021 - 11.2021
- Provided exceptional service to high volume of daily customers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Sandwich Artist
SUBWAY®Restaurants
Orem, UT
06.2020 - 06.2021
- Answered guest questions, delivering most accurate and updated information available.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Maintained cleanliness of work area throughout shift.
Education
Some College (No Degree) - Criminal Justice
Southern New Hampshire University
Hooksett, NHSkills
- Time management
- Critical thinking
- Attention to detail
- Customer service
- Conflict Management
- Collaborative Mindset
- Highly reliable
- Problem Solving
- Organizational skills
Timeline
Bartender
Chili's Bar and Grill
02.2022 - Current
Server
IHOP
06.2021 - 11.2021
Sandwich Artist
SUBWAY®Restaurants
06.2020 - 06.2021
Some College (No Degree) - Criminal Justice
Southern New Hampshire University
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