Summary
Overview
Work History
Education
Skills
Timeline
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Alexander Lupio

Porterville,CA

Summary

Secure an opportunity to enhance the computer system capabilities of a well respected company. While fully utilizing my years of customer service experience, computer expertise and my professional attitude.

Overview

4
4
years of professional experience

Work History

Network Specialist

KingsView Behavioral Management & IT Company
10.2023 - Current
  • Enhanced network efficiency by designing and implementing effective infrastructure solutions.
  • Reduced downtime and improved system reliability by proactively monitoring network performance.
  • Streamlined troubleshooting processes, leading to faster resolution of connectivity issues.
  • Collaborated with IT team members to develop comprehensive strategies for network upgrades and expansions.

Customer Engineer II

NCR Corporation
10.2021 - 09.2023
  • Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
  • Troubleshoot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision
  • Troubleshoot computer hardware components and peripheral devices.
  • Diagnose and troubleshoot problems, repairing and restoring machines to peak performance.

Tutor

California Teaching Fellows Foundation
01.2020 - 10.2021


  • Collaborated with students to complete homework assignments, identify lagging skills and strengthen weaknesses.
  • Created special handouts, study guides and enrichment materials to boost student knowledge.
  • Prepared lesson plans to meet goals identified in students' individualized study plans.
  • Provided homework assistance using specific curriculum and materials.

Education

Associate of Science - Computer Information Systems

Porterville College
Porterville, CA
06.2021

Skills

  • Active Directory Mangement
  • Cisco Switches, Routers, Servers,
  • Helpdesk Support/ Printers
  • Customer Service/Troubleshooting/Cabling
  • Microsoft Intune/Windows OS
  • Hardware and Software Installation
  • Teamwork and Coordination

Timeline

Network Specialist

KingsView Behavioral Management & IT Company
10.2023 - Current

Customer Engineer II

NCR Corporation
10.2021 - 09.2023

Tutor

California Teaching Fellows Foundation
01.2020 - 10.2021

Associate of Science - Computer Information Systems

Porterville College

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Alexander Lupio