Zarieh Felder
Riverside,CA
Summary
Aspiring Cybersecurity Professional with a Certificate from SDSU's Cybersecurity Boot camp. Passionate about leveraging hands-on experience in cybersecurity projects to protect and secure digital assets. Seeking on entry-level position to apply to apply my knowledge and skills in a real-world environment.
Overview
2
2
years of professional experience
Work History
Clerk
Capstone Logistics LLC.
Riverside, CA
02.2023 - 12.2024
- Answered phones in a courteous manner while providing excellent customer service.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Organized and maintained filing systems for confidential documents.
- Utilized computer software programs to create reports, labels, forms.
- Answered customer inquiries via phone and email.
- Processed payments, refunds, and exchanges accurately and efficiently.
IT Support Specialist
Riverside county library
Riverside, CA
01.2024 - 06.2024
- Maintained an inventory of all IT equipment in the organization.
- Responded promptly to service request from staff members.
- Created user accounts and configured settings in Active Directory.
- preformed regular maintenance checks on computer hardware components.
- deployed new versions of Operating systems across multiple platforms
- resolved network connectivity issues with routers and switches.
Education
Cybersecurity Bootcamp - Cyber Security
San Diego State University
San Diego, CA10-2024
Skills
- Customer service
- Technical support
- Network troubleshooting
- SIEM management
- Problem-solving
- Attention to detail
- Active Directory mangement
- Team Collaboration
- Analytical Thinking
- Firewalls and IDS/IPS
- Wireshark
- Client relationship building
- Risk management
- SIEM (Security Information and Event Management)
- Team Collaboration
- Cybersecurity Framework: NIST, ISO 27001
Security information and event management (SIEM) Implementation
- Implemented a SIEM solution using alerts Splunk to monitor and analyze security events.
- Developed custom alerts and dashboards to detect suspicious activities.
- Improved incident response by 30% through effective monitoring analysis.
network Vulnerability Assessment
- conducted a comprehensive network vulnerability Assessment for a stimulated corporate network.
- Utilized tools such as Nmap and Nessus to identify vulnerabilites
- provided a detailed report outlining the risks and remediation steps to enhance network security
References
References available upon request.
Timeline
IT Support Specialist
Riverside county library
01.2024 - 06.2024
Clerk
Capstone Logistics LLC.
02.2023 - 12.2024
Cybersecurity Bootcamp - Cyber Security
San Diego State University
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