Jose Campo
Smoke & Glass Smoke Shop
Miami,FL
2
Languages
3
years of professional experience
Dedicated clerk with strong customer service skills, adept at multitasking and attention to detail. Committed to enhancing customer experiences through effective communication and problem-solving.
Work History
Clerk
5 Months- Greet every visitor, assess their needs, and make helpful product recommendations.
- Check valid government-issued IDs for every customer to strictly follow state and federal age laws.
- Operate the POS system, process cash and card payments, and balance the register at shift changes.
- Learn features of vapes, e-liquids, glass pipes, cigars, and alternative items to answer questions accurately.
- Restock shelves, clean glass displays, take out trash, and keep the sales floor tidy.
Clerk
6 Months- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and organization.
- Supported promotional activities by setting up displays and ensuring product visibility.
Valet
2 Years- Managed vehicle parking and retrieval efficiently in high-pressure environments.
- Provided exceptional customer service to guests, ensuring satisfaction and loyalty.
- Maintained cleanliness and organization of valet area, enhancing operational efficiency.
- Assisted guests with luggage, promoting a welcoming atmosphere at the hotel entrance.
Busser
7 Months- Assisted servers in delivering food and beverages efficiently to enhance customer satisfaction.
- Maintained cleanliness of dining areas, ensuring a welcoming environment for guests.
- Collaborated with kitchen staff to expedite food service and improve workflow efficiency.
- Stocked supplies and utensils, supporting operational readiness during peak service times.
- Supported team members by providing timely assistance during busy shifts, fostering teamwork.
- Monitored dining area for guest needs, ensuring prompt attention to requests for service.
- Implemented best practices for sanitation and safety protocols in accordance with health regulations.
- Trained new bussers on restaurant procedures and standards, promoting consistency in service quality.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Education
High School Diploma
Skills
Telephone etiquette
Customer satisfaction
Cash handling
Cash management
Staff training and development
Policy enforcement
Parking space optimization
Vehicle safety
Customer service
Problem-solving
Friendly and outgoing
Time management
Attention to detail
Multitasking and organization
Punctual and reliable
Vehicle parking and retrieval
Multitasking proficiency
Loading and unloading
Customer service excellence
Customer service and support
Team collaboration
Verbal and written communication
Valid Driver's license
Customer communication
Guest assistance
Clean driving record
Safety compliance
Flexible schedule
Manual and automatic driving
Standard vehicle operation
Professional appearance
Payment processing
Guest flow management
POS system operations
Directing traffic
Language fluency
Conflict mediation
Key booth operations
Financial records oversight
Baggage security
Valet procedures
Baggage transport
Cash handling experience
Guest education
Basic vehicle maintenance
Teamwork
Problem-solving abilities
Teamwork and collaboration
Multitasking
Multitasking Abilities
Reliability
Workplace safety
Excellent communication
Critical thinking
Organizational skills
Team leadership
Active listening
Effective communication
Adaptability and flexibility
Material handling
Decision-making
Relationship building
Safety procedures
Team coordination
Vehicle inspection
Team building
Labor management
Task prioritization
Self motivation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Clerk
Smoke & Glass Smoke Shop
03.2026 - CurrentRead More
Clerk
Plug Smoke & Vape
09.2025 - 03.2026Read More
Valet
Ritz Carlton Hotel
08.2023 - 08.2025Read More
Busser
Sushi Sake
04.2023 - 11.2023Read More
Southwest Miami Senior High School
High School Diploma
Read More