Jessica Aguilera
Los Angeles,CA
Summary
Dedicated clerk skilled in customer service, administrative support, and team collaboration. Proven ability to enhance customer satisfaction and streamline operations, ensuring accuracy in all transactions.
Overview
2
2
Languages
2023
2023
years of professional experience
Work History
Clerk
Jc sales
- Processed incoming shipments by verifying quantities and quality based on purchase orders.
- Assisted team members in improving receiving procedures through effective collaboration.
- Performed routine inspections of received goods to verify compliance with quality standards.
- Kept work area clean, organized, and safe to meet cleanliness standards.
- Reviewed invoices thoroughly while verifying accuracy of orders.
- Reduced errors and discrepancies through careful verification of shipment contents against purchase orders and invoices.
Clerk
SEA
Los Angeles, CA
03.2020 - 08.2022
- Processed customer orders efficiently, ensuring accuracy in data entry and product selection.
- Assisted in inventory management, tracking stock levels and organizing merchandise displays.
- Handled cash transactions with precision, maintaining accurate records of daily sales activities.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline operations and improve workflow efficiency.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Enhanced team morale, organizing staff events and fostering positive work environment.
Education
High School Diploma -
Roosevelt High School
Los Angeles, CA06-2008
Skills
Customer satisfaction
Administrative support
Filing systems
Document management
Basic accounting
Confidentiality
Scanning and copying
Multitasking
Customer service
Teamwork and collaboration
Excellent communication
Team collaboration
Customer relations
Decision-making
Team building
Teamwork
Honest and dependable
Reliable and responsible
Customer assistance
Item scanning
Customer service excellence
Order taking
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Clerk
SEA
03.2020 - 08.2022
Clerk
Jc sales
High School Diploma -
Roosevelt High School