Jerry Shedd
Anderson,SC
Summary
Dynamic professional with proven expertise at Publix in enhancing customer satisfaction and streamlining operations. Skilled in cash management and multitasking, effectively prioritizing tasks to boost productivity. Leveraged strong problem-solving abilities to resolve issues promptly. Adept at relationship building, fostering collaborative environments for improved workflow.
Overview
16
16
years of professional experience
Work History
Clerk
Publix
Anderson, SC
10.2015 - Current
- Assisted in processing transactions with accuracy and efficiency.
- Maintained organized filing systems for easy retrieval of documents.
- Supported team by managing inventory and restocking supplies.
- Handled customer inquiries professionally and resolved issues promptly.
- Collaborated with colleagues to streamline daily operations and improve workflow.
- Learned company policies and procedures to enhance task performance.
- Utilized computer systems for data entry and record management effectively.
- Participated in training sessions to develop skills in operational tasks.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Laborer
Dtp Drywall
Iva, SC
04.2010 - 08.2015
- Operated machinery to complete tasks efficiently and adhere to safety protocols.
- Assisted team members in daily operations, enhancing workflow and productivity.
- Maintained cleanliness and organization of work areas to promote safety standards.
- Conducted routine inspections on tools and equipment, ensuring operational readiness.
Education
High School Diploma -
BHP
Belton, SCSkills
Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Prioritization
- Relationship building
- Quality control
- Schedule and calendar management
- Sales expertise
- Verbal and writing communication
- Multitasking
- Attention to detail
- Time management
- Customer communication
- Problem-solving
- Flexible and adaptable
- Organizational skills
- Customer service
Customer satisfaction
Cash handling
Cash management
Filing systems
Prioritization
Relationship building
File maintenance
Quality control
Schedule and calendar management
Point of sale operation
Sales expertise
Verbal and writing communication
Multitasking
Attention to detail
Time management
Problem-solving
Timeline
Clerk
Publix
10.2015 - Current
Laborer
Dtp Drywall
04.2010 - 08.2015
High School Diploma -
BHP