Alexander Machuca
Damascus,MD
Summary
Dynamic and detail-oriented professional with a strong work ethic and proven customer service skills, previously enhancing guest experiences at a busy restaurant. Proficient in cash handling and payment processing, I consistently maintained a welcoming atmosphere while ensuring operational efficiency and guest satisfaction. Multilingual communicator dedicated to excellence in service.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Gaithersburg, MD
02.2025 - Current
- Managed guest interactions, ensuring positive experiences and resolving issues promptly.
- Assisted in inventory management, tracking stock levels and placing orders as needed.
- Conducted regular checks on dining area for guest comfort and overall ambiance.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Accurately operated cash register to process customer payments.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
Car Washer
Frederick, MD
10.2024 - 01.2025
- Operated various car washing equipment, ensuring thorough cleaning and detailing of vehicles.
- Maintained cleanliness and organization of work area, optimizing workflow efficiency.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Applied wax and sealants to exterior of vehicles and equipment.
- Wiped down and polished interior and exterior surfaces.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
Car Porter
Frederick, MD
09.2022 - 10.2024
- Assisted with vehicle organization and parking in designated areas.
- Supported efficient flow of vehicles during peak hours.
- Interacted with customers to provide directions and assistance as needed.
- Collaborated with sales staff to ensure timely preparation of sold vehicles, ultimately boosting customer satisfaction rates.
Education
No Degree - American Sign Language
Montgomery College
Rockville, MD03-2028
High School Diploma -
Damascus High School
Damascus, MD06-2022
Skills
- Strong work ethic
- Customer service
- Professional appearance
- Cash handling proficiency
- Attention to detail
- Food safety knowledge
- Punctuality and reliability
- Order taking
- Greeting guests
- Payment processing
- Multilingual
- Guest service
- Cash drawer management
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Front of House Employee
02.2025 - Current
Car Washer
10.2024 - 01.2025
Car Porter
09.2022 - 10.2024
No Degree - American Sign Language
Montgomery College
High School Diploma -
Damascus High School