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Results-driven IT Support Technician with hands-on experience delivering end-user support across devices and small-to-medium network environments within education and laboratory settings. CompTIA A+, Security+, and Microsoft Azure Fundamentals certified, with ongoing pursuit of CCNA to deepen networking expertise. Proficient in Windows client and server administration, Active Directory management, system imaging and deployment using KACE, and ticketing platforms such as Zendesk. Demonstrates solid foundational knowledge of networking concepts, including Cisco routers and switches, DHCP, and DNS. Recognized for combining strong technical troubleshooting abilities with exceptional customer service skills developed through high-volume, client-facing roles. Flexible and dependable, with a willingness to relocate across Canada and support shift-based operations.

Authoritative Operations Engineer committed to squeezing every drop of performance from owned and acquired assets. Talented at deriving exceptional performance despite budgetary restrictions. Dedicated to boosting performance and throughput metrics without ballooning costs or sacrificing employee comfort. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff. Systems Engineer with extensive experience driving network security and accessibility. Highly skilled with system virtualization using VMware and [System].

SECURITY MANAGEMENT: Commercial Security, Rapid 7, Big Fix, Security, Install Shield, Jira, managing Cloud Security Posture Management (CSPM) solutions, Defender/ Endpoint, VMware Private Cloud, Hybrid Cloud. Skilled Cloud qualified in LAN and WAN environments. Keeps performance high with continuous upkeep and regular maintenance. Quick to troubleshoot and successful at resolving diverse issues. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing [Type] student pursuing flexible part-time employment with weekend and evening shift options. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Dedicated student interested in applying excellent communication and interpersonal skills to a [Job Title] role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Motivated [Area of study] student seeking internship in [Area of expertise] to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Diligent College Student focused on [Area of study] and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.

 I am a results-driven and highly motivated IT professional with a strong academic foundation in  cybersecurity, infrastructure, and data analysis , underpinned by both research and hands-on project experience. Proficient in  Python, Java, and analytical tools , with practical knowledge of  application development, virtualisation, concurrency, and operating system management . Skilled at designing and optimising  secure, scalable system architectures  while applying best practices in  risk management, governance, and compliance.     An experienced  consultant, coach, and leader , I bring proven  communication, teamwork, and problem-solving abilities  developed across professional, academic, and athletic environments. Recognised for my  attention to detail, adaptability, and resilience under pressure , I consistently strive to deliver high-quality results. Driven by a genuine passion for  technology, cybersecurity, and continuous learning , I am eager to apply my technical expertise and collaborative mindset in a  security-focused infrastructure or computer engineering role at entry level or above , contributing to innovation, operational resilience, and long-term organisational success. 

Alexander Marrujo

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Lead Window Installer and Estimator

Afterschool Program Instructor

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Bachelor of Arts - Information and Communication Technology (ICT)

Associate of Science -

High School Diploma -

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Lead Window Installer and Estimator

Afterschool Program Instructor

Bachelor of Arts - Information and Communication Technology (ICT)

Associate of Science -

High School Diploma -

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