Alexander Martin
Pocatello,ID
Summary
People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
3
3
years of professional experience
Work History
Lead Technician
Take 5 Oil Change
Beaumont, TX
03.2023 - 07.2023
- My position of lead technician included the following
- Helping the technicians whenever they have an issue
- Doing oil changes and other services on specialized vehicles according to company policy
- Making sure the floor is running smoothly and efficiently
- Opening and closing the shop in the morning and night
- Counting and recording the deposit at the end of the day
- In charge of training new hires
Lube Technician
Take 5 Oil Change
Beaumont, TX
05.2022 - 07.2023
- 1
- My job was to inspect, sell, and change oil, coolant, engine and cabin filters, and wipers on a variety of different makes and models 2
- Making sure inventory is stocked in the shop
Shift Leader
Pizza Hut
Pocatello, ID
08.2023 - Current
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Checked orders for quality and completeness.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Greeter, prepper, parking lot attendent
Blue Crew Car Wash
Beaumont, TX
04.2021 - 04.2022
- I have three jobs that I am trained in, I will now explain. 1
- Greeter/ I greet all of the customers at the Pay station and help them find what wash they would like or I would sell them a membership, I check truck beds to make sure they are empty and safe to go through the wash, I always check to see if the cars have a front grill, hitch, or top head attachment so that I can let the prepper in the tunnel to retract the brushes 2
- Prepper/ I spray all the cars with bug solution and I brush the back windshield and the back of their car, then I guide them onto the rollers, direct them to our guidelines upon entering the tunnel, then once everything has been done I send it through the tunnel, I also have to listen to make sure that there are no retracts. 3
- Parking lot attendant/ I am in charge of supervising everything that happens in the parking lot, I pick up dirty towels, restock them, then I wash them, once they are finished washing I fold them, I check trash and take out ones that are half full or more, I sweep the parking lot and pick up the litter, I check thevacuums to make sure they aren't clogged and if they are I unclog them, I replace the dirty cyclones and empty them out, I am also there to help any customers that come to us for assistance.
Education
10th Grade Education -
Westbrook High School
Beaumont, TX12-2019
Skills
- Car Wash (1 year)
- Mowing (8 years)
- Pressure Washing (1 year)
- Oil change (1 year)
- Sales (2 years)
- Sanitation
- Customer Service Management
- Complaint Resolution
- Inventory Counts
- Motivational Leadership
- Quality Inspections
- Cash Handling
Assessments
- Work style: Reliability, Completed, 08/01/23, Tendency to be reliable, dependable, and act with integrity at work
- Full results, Completed, 08/01/23, Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Affiliations
Boy Scouts (Star rank)
Band (Drumline)(Middle School, High School)
Theatre (Middle School, High School)
Band (Concert)(Middle School, High School)
Football (Middle School)
Track (Middle School)
Baseball (Junior League)
Languages
English
Full Professional
Accomplishments
- Top 5 AR reader (Middle School)
Timeline
Shift Leader
Pizza Hut
08.2023 - Current
Lead Technician
Take 5 Oil Change
03.2023 - 07.2023
Lube Technician
Take 5 Oil Change
05.2022 - 07.2023
Greeter, prepper, parking lot attendent
Blue Crew Car Wash
04.2021 - 04.2022
10th Grade Education -
Westbrook High School