Alexander Martinez
West Babylon,New York
Summary
Customer-savvy [Job Title] accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Attentive [Job Title] knowledgeable about service operations and food safety requirements. Stays ahead of demand by using slow periods to prepare for rushes and looking for opportunities to help others. Friendly and personable with commitment to customer satisfaction.
Overview
3
3
years of professional experience
Work History
Front of House Team Member
Chick-fil-A
West Babylon, United States
12.2021 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted servers with delivering food, filling beverages and retrieving items for guests.
- Trained new staff in front-of-house procedures, customer relations and cleaning.
- Helped guests at tables when in need of assistance.
- Disinfected frequently touched between guests to minimize infection risks.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Serviced bathroom by cleaning surfaces and replacing soap.
- Checked entryway regularly and handled needs such as window cleaning and trash removal.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Utilized POS system to receive and process food and beverage orders.
Store Associate
Lidl US
West Babylon, NY
11.2023 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Greeted customers entering store and responded promptly to customer needs.
- Arranged bakery displays to showcase baked goods, and pies to drive product sales.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
Usher
Showcase Cinema De Lux
West Babylon, United States
09.2021 - 03.2022
- Greeted customers with smile and provided friendly, knowledgeable service.
- Assisted patrons with seating by giving directions and lighting paths.
- Directed ticket holders to seats and facility locations.
- Sold admission, processed payments and issued tickets.
- Greeted and collected tickets of patrons at [Type] events.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Bellport Senior High School
Brookhaven, NY06.2021
Skills
- Member Support
- Requirements Definition
- Delivering Orders to Guests
- Meal Preparation
- Guest Relations
- Sanitation Guidelines
- Brand Loyalty
- Training Junior Team Members
Timeline
Store Associate
Lidl US
11.2023 - 06.2024
Front of House Team Member
Chick-fil-A
12.2021 - Current
Usher
Showcase Cinema De Lux
09.2021 - 03.2022
High School Diploma -
Bellport Senior High School