Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline
AWARDS

ALEXANDER MCDONALD

Universal Orlando
Geneva,FL
1
Certification
9
years of professional experience

Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.

Work History

Security Officer/ Relief Sergeant

Universal Orlando | 02.2018undefined
  • Responsible for the safety and security of the property, guests, and employees. Responding to incidents involving guests or employees, gathering information, and securing the area if necessary. Recording observations, information, occurrences, and surveillance activities. (Sergeant) Evaluating the performance of security personnel, addressing underperformance, writing reports on unusual incidents, making recommendations on security operations. Also directing daily patrol operations, enforcing standard operating procedures, coordinating emergency responses, and managing the shift schedule to ensure continuous facility safety.
  • Industry: Security and Surveillance
  • Direct Competitor: No
  • Current Job: Yes

Security Communications Dispatcher

6 Months
Universal Orlando | 04.2022 - 10.2022
  • Answering emergency and non-emergency calls from the public in a professional and courteous manner. Dispatching security personnel to respond to incidents, prioritizing calls based on the situation and the security guard's experience, skillset, and proximity. Monitoring security personnel's locations and activities, and coordinating and monitoring video surveillance and access control systems also along with operation and property alarm systems for property wide coverage. Recording all calls and activities in an accurate log, and maintaining confidentiality of all information.
  • Industry: Security and Surveillance
  • Direct Competitor: Yes
  • Current Job: No

Water Safety/ Lifeguard Lead

3 Years 10 Months
SeaWorld Orlando | 04.2014 - 02.2018
  • Actively monitoring swimming areas within the park, ensuring guest safety by preventing and responding to potential water emergencies, enforcing safety guidelines, providing first aid when necessary, and maintaining a clean and safe aquatic environment, all while maintaining a positive and engaging customer service attitude. Promptly identifying and responding to water-related emergencies, initiating rescue procedures, administering first aid when necessary, and coordinating with other safety personnel. (Lead) Leading a team of lifeguards, assigning stations, conducting regular checks on their performance, and ensuring they maintain proper vigilance in designated water areas.
  • Industry: Other/Not Classified
  • Direct Competitor: Yes
  • Current Job: No

Education

High School Diploma or GED - General Education

Winter Springs High School | Winter Springs, FL, United States | 05-2012
Degree Completed: Yes

Skills

Report writing
Incident reporting
Detail-oriented
Complex Problem-solving
Workplace safety
Keen observer
Emergency management
Document management
Operations management
Work ethic
Reliability
Punctuality

Certification

  • Emergency Management Incident Command Certification
  • IS-200.C: Basic Incident Command System for Initial Response, ICS-200

* Basic Incident Command System for Initial Response, reviews the Incident Command System (ICS), provides the context for ICS within initial response, and supports higher level ICS training. This course provides training on, and resources for, personnel who are likely to assume a supervisory position within ICS.* (FEMA)

  • IS-100.C: Introduction to the Incident Command System, ICS 100

* Introduction to the Incident Command System, introduces the Incident Command System (ICS) and provides the foundation for higher level ICS training. This course describes the history, features and principles, and organizational structure of the Incident Command System. It also explains the relationship between ICS and the National Incident Management System (NIMS). * (FEMA)

  • IS-700.B: An Introduction to the National Incident Management System

* This course provides an overview of the National Incident Management System (NIMS). The National Incident Management System defines the comprehensive approach guiding the whole community - all levels of government, nongovernmental organizations (NGO), and the private sector - to work together seamlessly to prevent, protect against, mitigate, respond to, and recover from the effects of incidents. The course provides learners with a basic understanding of NIMS concepts, principles, and components. * (FEMA)

  • American Heart CPR Certification
  • Unarmed Security Officer License
  • Unarmed Security Officer State Qualification Course for Licensure
  • Explosives Detection Course
  • Talent Development "Emerge 1" Leadership Training Class

Timeline

Security Communications Dispatcher

Universal Orlando
04.2022 - 10.2022Read More

Security Officer/ Relief Sergeant

Universal Orlando
02.2018 Read More

Water Safety/ Lifeguard Lead

SeaWorld Orlando
04.2014 - 02.2018Read More

Winter Springs High School

High School Diploma or GED from General Education
Read More

AWARDS

Universal Orlando "Bravo Award", Award for an employee who goes above and beyond their job duties and responsibilities. (Life Saving Measures), Date Received: 2022-05-06

Universal Orlando "Security Officer of the Month", Date Received: 2025-07-01

Universal Orlando "Security Officer of the Month", Date Received: 2018-10-18 

ALEXANDER MCDONALD