Alexander McNeal
Summary
Proven Quality Technician with a track record of enhancing production quality at CH Thompson by uncovering and fixing defects, significantly reducing repeat issues. Skilled in in-process inspection and adept at fostering cross-functional collaborations. Currently expanding expertise through Lean Six Sigma Green Belt certification. Achievements include boosting customer satisfaction through effective quality complaint resolutions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Quality Technician
CH Thompson
09.2024 - Current
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Performed thorough inspections of materials and outgoing products.
- Assisted in non-conforming material program, mainly investigation, that reduced instances of repeat issues significantly.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Increased customer satisfaction by addressing and resolving quality-related complaints in a timely manner.
Quality Inspector
Forkey Construction And Fabrication
10.2023 - 09.2024
- Monitored equipment and tools for proper functioning during inspections.
- Conducted visual inspections of products to ensure quality standards were met.
- Documented inspection findings in quality reports for review.
- Collaborated with production teams to address quality issues.
- Maintained company data-bases pertaining to certain quality metrics helping reduce repeated defects and increase customer value.
- Implemented corrective actions for non-conforming products, reducing the risk of customer dissatisfaction or returns.
- Conducted Internal Audits under the guidance of the Quality Manager to help induce a more Lean workplace.
Robot Operator
Forkey Construction And Fabrication
10.2021 - 10.2023
- Maintained detailed records of robot operation, providing valuable data for future improvements and optimizations.
- Conducted thorough troubleshooting and repairs, minimizing downtime due to technical issues with robots.
- Participated actively in continuous improvement initiatives that led to more efficient use of resources while maintaining high-quality output.
- Enhanced workplace safety through diligent maintenance and inspection of robotic equipment.
- Collaborated with cross-functional teams to develop customized solutions using robotic technologies for various applications.
- Assisted in the design process, integrating robotics into overall production strategy for maximum effectiveness.
Education
High School Diploma -
Whitney Point High School
Whitney Point, NY06-2018
Skills
- In-process inspection
- Testing procedures
- Visual inspection
- Reporting skills
- Quality metrics
- Dimensional inspection
Certification
- Lean Six Sigma Green Belt Certification (Currently in progress)
Timeline
Quality Technician
CH Thompson
09.2024 - Current
Quality Inspector
Forkey Construction And Fabrication
10.2023 - 09.2024
Robot Operator
Forkey Construction And Fabrication
10.2021 - 10.2023
High School Diploma -
Whitney Point High School
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