Alexander Membreno

Worked in the Pets Hotel where I would take care of 50+ dogs with coworkers everyday.

I would have to check their rooms for any urine or feces, I would have to walk everydog individually or some would be group dogs.

I had to sanitize the playrooms and play with the dogs individually or in groups.

I would be in charge of a "Doggie Day Camp" which could hold up to 20 dogs in my care.

I worked the retail area which had me on the register.

I had to talk to customers and be friendly with them, answer the phone and answer any questions they may have.

I would have to remember where most of the items where in each aisle.

I restocked the aisles and helped face the items.

I had to bring the shopping carts from outside into the store (multiple floors above).

• Directly interacted with customers at each location to build loyalty
• Provided excellent customer service while meeting challenging time goals
• Monitored supplies of key inventory items
• Ran errands for various employees throughout time working there
• Assisted with bussing tables and cleaning up spills
• Monitored food and beverage supplies, assisting with restocking when needed
• Worked with bartenders
• Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables

• Provided excellent customer service by greeting customers and meeting quality expectations
• Assisted other team members to achieve goals
• Collaborated with team members to complete orders
• Worked well with teammates and accepted coaching from management team
• Operated cash register to ring up final bill and process various forms of payment

• Took orders, prepared meals and collected payments
• Packaged menu items into bags or trays and placed drink orders into carriers
• Became familiar with products to answer questions and make suggestions
• Provided excellent customer service by greeting customers and meeting quality expectations
• Worked front counter, drive-thru and other areas
• Worked well with teammates and accepted coaching from management team

• Loaded, unloaded and moved material to and from storage and production areas
• Loaded and unloaded building materials used for construction
• Loaded and unloaded building and construction materials to prepare for tasks
• Loaded and unloaded construction materials to prepare for use in construction