Alexander Miller

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.

Worked with heavy equipment and power tools such as manual and electric pallet jacks required for daily unloading, stocking and store rotation. Forklifts for unloading heavy equipment and merchandise off delivery trucks. Was all in our daily tasks to be able to use these tools to maintain merchandise and stock store for customer needs.

Maintain proper customer service and ensure our clients and partners who shop with Lowe’s get exactly what they came in for and locations of all merchandise using prior knowledge and hand held phones for in store items.

Time management for keeping ahead of schedule especially for regional and quarterly changes in regards to company requirements for continued productivity.

• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Used POS system to process sales, returns, online orders, and gift card activations.

Reason for leaving was poor treatment by management staff.

Hospitality and customer service, this was my first restaurant job

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