Alexander Molina
Naples,ID
Summary
Attentive in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
2
2
years of professional experience
Work History
Scooper
Scoops Ice Cream and Acai Bowls
Naples, Florida
07.2024 - Current
- Greeted customers and provided exceptional customer service.
- Operated the cash register to process payments accurately and efficiently.
- Maintained a clean and organized work station.
- Prepared ice cream cones, sundaes, milkshakes, and other menu items as requested by customers.
- Stocked supplies such as paper cups, napkins, spoons, straws. in the store area.
- Displayed a positive attitude while working with customers and coworkers alike.
- Performed daily cleaning duties including mopping floors and wiping down counters.
- Adhered to food safety guidelines when preparing products for sale.
Shift Manager/Key Holder
Pet Supermarket Inc.
Naples, Florida
05.2022 - 10.2023
- Assisted in leading and motivating a team of 10+ employees to ensure excellent customer service.
- Resolved customer complaints promptly and professionally.
- Managed shift operations by delegating tasks among team members in order to maximize efficiency.
- Utilized strong communication skills to foster a positive work environment for all employees.
Education
GED -
Naples High School
Naples05-2018
Skills
- Handling Complaints
- Friendly demeanor
- Attention to Detail in Orders
- Knowledge of Safe Food Handling Practices
- Cash Handling
- Flexible Schedule
Timeline
Scooper
Scoops Ice Cream and Acai Bowls
07.2024 - Current
Shift Manager/Key Holder
Pet Supermarket Inc.
05.2022 - 10.2023
GED -
Naples High School
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