Alexander Molina Lozada
Deltona,FL
Summary
Manages high-volume loan paperwork in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
28
28
years of professional experience
Work History
Loan Officer Assistant
PARAMOUNT RESIDENTIAL GROUP
03.2023 - 10.2023
- Speak with applicants to determine financial eligibility for loans and request specified information
- Meet with clients to complete necessary documents
- Review purchase agreement, credit report, income documents and assets to make sure clients qualified before sending file to underwriter for approval
- Interfaced with loan officers, processors, underwriters, and closers to manage progress of loans from origination to close.
Sales Support Specialist II
AMERICAN ADVISOR GROUP
06.2020 - 10.2022
- Monitor Service Level Agreement for all loan files to make sure loans were moving through the pipeline in a timely manner
- Work closely with the underwriting team on all sales escalations to make sure all guidelines are followed and avoid risk to the company
- Review and Quality assurance of new loan files to make sure all required documents are in and file is ready for underwriting review
- Assist in development of processes, conduct sales training of current and new features for a variety of platforms such as Mortgage Loan Origination System (LOS) and Salesforce
- Troubleshoot errors in new loan applications within Encompass LOS
- Offer guidance and redirect general sales inquiries to their appropriate departments for resolution.
Loan Coordinator
BANK OF AMERICA
04.2016 - 06.2020
- Manage a pipeline of over 100 loans from application to funding with an average of 75 funding per month
- Work closely with a team of 12 loan officers and fulfillment partners to ensure quality applications
- Review all new loan applications to make sure files are ready for underwriting review, achieved a 90% approval at first review
- Assist with new associate onboarding
- Provide coaching and training to assure the understanding of new lending regulations.
Mortgage Lending Specialist
BANK OF AMERICA
04.2015 - 10.2016
- Develop and maintain new and existing relationships with realtors, builders, current customers and banking center staff to generate residential mortgage applications
- Interview prospective loan applicants to collect and analyze financial data to determine the merits of specific loan request
- Manage the loan process from application to funding.
Customer Relationship Manager
BANK OF AMERICA
04.2012 - 04.2015
- Manage a pipeline of over 100 clients pursuing mortgage modifications
- Request and review all documents required to submit files to UW for modification approval
- Work with Office of the President on escalations and manage client relationships.
Operations Manager
SPORTS AUTHORITY
04.2008 - 04.2012
Store Manager
CHAMPS SPORTS
04.1996 - 12.2007
Education
HIGH SCHOOL DIPLOMA -
DELTONA HIGH SCHOOL
Skills
- Bilingual
- Proficient in Microsoft programs
- Specialize in consumer relations
- Document Verification
- Risk Management Assessments
- Regulatory Compliance
Languages
Spanish
Native or Bilingual
Timeline
Loan Officer Assistant
PARAMOUNT RESIDENTIAL GROUP
03.2023 - 10.2023
Sales Support Specialist II
AMERICAN ADVISOR GROUP
06.2020 - 10.2022
Loan Coordinator
BANK OF AMERICA
04.2016 - 06.2020
Mortgage Lending Specialist
BANK OF AMERICA
04.2015 - 10.2016
Customer Relationship Manager
BANK OF AMERICA
04.2012 - 04.2015
Operations Manager
SPORTS AUTHORITY
04.2008 - 04.2012
Store Manager
CHAMPS SPORTS
04.1996 - 12.2007
HIGH SCHOOL DIPLOMA -
DELTONA HIGH SCHOOL