Summary
Overview
Work History
Education
Skills
Honors & Awards
Timeline
Generic
Allen Huy Do

Allen Huy Do

Garden Grove,CA

Summary

Dynamic and customer-focused professional with expertise in customer service, sales, and management. Dedicated to delivering world-class experiences, building lasting relationships, and driving sales growth through innovative solutions. I am seeking for a loan officer position to apply my skills and knowledge while gaining valuable experience in a new setting.

Overview

10
10
years of professional experience

Work History

Loan Officer Assistant

WEST CAPITAL LENDING
10.2024 - 12.2024
  • Increased sales through cold calling, email campaigns, and social media outreach.
  • Participated in the assessment of applicants' finances, creditworthiness, and property valuations.
  • Managed and updated client databases to ensure accuracy of contact and loan information.
  • Compiled and verified financial documents necessary for loan processing.

Team Lead

T-MOBILE
02.2022 - 09.2024
  • Completed leadership programs aimed at developing effective management techniques.
  • Coached and guided team members, promoting continuous improvement.
  • Formulated creative plans to boost sales and meet objectives, contributing to increased profitability.

Sales

T-MOBILE
02.2015 - 01.2022
  • Fostered customer rapport by understanding needs and preferences.
  • Leveraged mobile expertise to effectively communicate product features and benefits to customers.
  • Performed account visual audits to identify relevant promotions.
  • Showcased product features and capabilities to meet customer needs.
  • Made personalized recommendations and assisted with product setup to enhance customer satisfaction.

Education

Mortgage Loan Originator License -

#1489692
01-2024

Bachelor of Arts - Finance

California State University, Fullerton
01-2013

Skills

  • SalesForce Lead Management
  • Bonzo CRM
  • Strong sales and negotiation abilities
  • Exceptional customer service skills
  • Excellent interpersonal skills
  • Bilingual: Vietnamese and English

Honors & Awards

West Capital Lending

  • 30 full applications 1st month of employment
  • 50 full applications 2nd month of employment

T-mobile

  • Winner Circle: Top 10% in the U.S. in 2023
  • Led Business Division to 126% in 2022

Timeline

Loan Officer Assistant

WEST CAPITAL LENDING
10.2024 - 12.2024

Team Lead

T-MOBILE
02.2022 - 09.2024

Sales

T-MOBILE
02.2015 - 01.2022

Mortgage Loan Originator License -

#1489692

Bachelor of Arts - Finance

California State University, Fullerton

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Allen Huy Do