Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Monsanto

The Woodlands,TX

Summary

Retail sales associate with proven skills in conflict resolution and customer service. Experienced in promoting community engagement and enhancing customer satisfaction through effective communication and assistance.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Brazos Running
College Station, Texas
08.2024 - 07.2026
  • Resolved customer complaints effectively, enhancing customer satisfaction.
  • Ensured clean work environment through regular maintenance, contributing to a welcoming atmosphere.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Engaged with community during store events, strengthening brand presence and customer relationships.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

Retail Sales Associate

Fleet Feett Sports
The Woodlands, TX
08.2022 - 08.2024
  • Engaged customers with open-ended questions to identify needs and recommend suitable merchandise.
  • Evaluated customer preferences to tailor product recommendations effectively.
  • Suggested complementary items based on customer interests to enhance purchase experience.
  • Supervised daily operations and ensured team adherence to safety protocols.
  • Trained new staff on procedures and customer service techniques.

Education

Bachelor of Arts - Financial Planning

Arizona State University
Tempe, AZ
05-2028

Skills

  • Retail store operations
  • Customer service
  • Sales strategy
  • Sales reporting
  • POS system operations
  • Inventory management
  • Project management
  • Conflict resolution

Timeline

Retail Sales Associate

Brazos Running
08.2024 - 07.2026

Retail Sales Associate

Fleet Feett Sports
08.2022 - 08.2024

Bachelor of Arts - Financial Planning

Arizona State University
Alexander Monsanto