Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Interests
Timeline
Personal Information
Generic
Alexander Montecinos

Alexander Montecinos

Piscataway,NJ

Summary

Certified Network Professional (Network+ / AZ-900) Dedicated Senior IT Specialist at Fried Frank with a deep understanding of the firm's global infrastructure. Expert in diagnosing Layer 1–3 connectivity issues and managing enterprise-scale DHCP/DNS through Infoblox. Accomplished in leveraging ThousandEyes for network path visualization and ensuring data integrity via Rubrik. Committed to applying advanced networking theory and Cisco CLI proficiency to support and secure Fried Frank’s mission-critical network architecture as a Junior Network Administrator.

Overview

13
13
years of professional experience
3
3
Certification

Work History

Senior IT Ops Specialist

Fried, Frank, Harris, Shriver & Jacobson LLP
New York, NY, USA
03.2021 - Current
  • Network Monitoring & Troubleshooting: Utilize ThousandEyes and OpManager to maintain global network visibility; identify bottlenecks in circuit performance and coordinate with vendors to resolve ISP outages.
  • Cloud Networking: Managed Azure Universal Print and Intune workflows, gaining experience in DHCP/DNS configurations and cloud-to-on-premise connectivity.
  • High Availability & Business Continuity: Manage Rubrik backup operations across the network, ensuring data integrity and rapid recovery over 10GbE fabrics.
  • Incident Response: Operate within a 24/7 NOC environment, acting as a first responder for infrastructure alerts and escalating Layer 2/Layer 3 issues to Senior Engineers.
  • DDI Management (Infoblox): Administer IP address allocations for global office infrastructure; manage DHCP reservations and static IP assignments for cross-subnet devices, including enterprise print servers and conference room AV systems (iPads).

PC Support Specialist

Seton Hall University
South Orange, NJ, USA
01.2015 - 03.2021
  • Main repair technician for mobile support queue, which consist of repairing all new machines for both student and faculty staff.
  • Provide system administration and desktop support for 9000+ users.
  • Manage replacement parts to ensure two-week repair commitment that is consistently achieve.
  • Research and replaced hardware components for various Laptops.
  • Keep proper documentation of machines issues through a ticketing system.
  • Create and or update Knowledge base documents and teach repair techniques to my technical repair group.

Service Desk Analyst

Innovative Technology Solutions
Manalapan, NJ, USA
10.2015 - 06.2020
  • Primary role of IT technical support maintaining computer systems for seven major clients.
  • Duties included but not limited to customer complaints, configuring computer systems via installation of software and hardware by phone or in person.
  • Prioritizing and managing multiple open cases generated by local and international clients.
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
  • Ensure proper recording and closure of all issues.

Corporate Security

Infinity Consulting Solution Inc.
New York, NY, USA
08.2013 - 05.2014
  • Primary responsibility was traveling to customer sites to build customer loyalty through excellent customer service.
  • Provided initial contact with customers, performed diagnostic test to determine product needs and service solutions.
  • Performed administrative activities such as shipping and receiving, product maintenance and product demonstrations.
  • Traveled all over the United States to repair, install software, and maintain high customer satisfaction index.
  • Backed up all machines prior to repair to maintain customer data integrity.
  • Cooperate with technical team and share information across the organization.

Education

Associate of Science - Computer Science

Essex County College
Newark, NJ
06-2010

Skills

    Networking & Infrastructure

  • Network Protocols: TCP/IP, DNS, DHCP, ICMP, SNMP, FTP, SFTP, and SSH
  • Routing & Switching: VLAN Segmentation, Trunking (8021Q), Spanning Tree (STP), and Inter-VLAN Routing
  • DDI / IPAM: Infoblox (Managing IP reservations, DHCP scopes, and DNS records for global subnets)
  • Network Security: Access Control Lists (ACLs), VPN (IPsec/AnyConnect), Firewalls, and Port Security

    • Hardware & Vendor Tools

  • Cisco Systems: Basic CLI navigation, Cisco Catalyst & Nexus Switches, ISR/ASR Routers, and Cisco Wireless (WLC/Meraki)
  • Enterprise Monitoring: ThousandEyes (Path Visualization), ManageEngine OpManager (SNMP monitoring), and Wireshark
  • Data Protection: Rubrik (Network-based backup and recovery operations)

    • Cloud & Virtualization

  • Microsoft Azure: Virtual Networks (VNets), Subnets, Network Security Groups (NSGs), and Azure Universal Print
  • System Management: Microsoft Intune (MDM), Active Directory/Entra ID, and VMware vSphere

Accomplishments

  • Cross-Functional Collaboration & NOC Leadership: Serve as a central point of contact during after-hours NOC operations, collaborating with Deskside, Applications, Networking and Security teams to resolve complex, multi-tier outages and maintain firm-wide uptime.
  • White-Glove Executive Support: Deliver high-touch "white-glove" technical support to partners and stakeholders, translating complex network and application issues into actionable solutions while maintaining service level agreements (SLAs).
  • Technical Knowledge Management: Authored and maintained enterprise Knowledge Base (KB) documentation for Microsoft Purview eDiscovery export workflows, Azure Storage Explorer cloud data transfers, and Rubrik backup operations; focused on optimizing network throughput and managing bandwidth consumption during large-scale data ingestions to ensure firm-wide performance and recovery compliance.

Certification

  • CompTIA A+, 2014-10-24
  • Microsoft: Windows Server 2012 (MCSA), 2017-05-06
  • AZ-900 : Microsoft Azure Fundamentals, 2025-02-14
  • CompTIA Network Plus, 2026-04-17

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Interests

TECHNICAL PROJECTS INTERESTS
  • Home Lab Environment: Architected a high-availability Proxmox Cluster to simulate enterprise network topologies, test VLAN tagging, and practice Cisco IOS configurations in a virtualized sandbox
  • Automation & Web Development: Designing and managing personal websites with a focus on SEO optimization and custom branding/logo design
  • Workflow Automation: Implementing n8n to automate backend website workflows, integrating APIs and data processing tasks to streamline operations
  • Hardware Engineering: Enthusiast in custom PC architecture; perform component-level builds for high-performance computing and lab environments

Timeline

Senior IT Ops Specialist

Fried, Frank, Harris, Shriver & Jacobson LLP
03.2021 - Current

Service Desk Analyst

Innovative Technology Solutions
10.2015 - 06.2020

PC Support Specialist

Seton Hall University
01.2015 - 03.2021

Corporate Security

Infinity Consulting Solution Inc.
08.2013 - 05.2014

Associate of Science - Computer Science

Essex County College

Personal Information

Alexander Montecinos
Piscataway, NJ | 973-573-5962 | alexandermontecinos@yahoo.com
linkedin.com/in/alexander-montecinos-782b3686