Alexander Moreno
Fort Lauderdale,FL
Summary
Sales professional with extensive experience in account and customer relationship management. Cultivates, nurtures and maintains long-term customer relationships to boost sales and grow brand visibility. Accomplished in managing customer service for numerous top accounts while simultaneously exceeding sales goals on new and existing products. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Sales Account Manager
The Chefs Warehouse
02.2021 - Current
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Exceeded personal sales goals by 10%, generating $4.1 million in revenue.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Contacted regular and prospective customers to explain product features and solicit orders.
- Developed and maintained long-term relationships with key clients for sustained growth.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
- Handled highest volume account in Broward territory at Seminole Casino, generating more than $900,000 in revenue.
- Managed portfolio of 50 accounts totaling $4.1 million in sales.
Sales Account Specialist
Veritas Farms
04.2020 - 12.2020
- Contributed to event marketing, sales and brand promotion.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Participated in weekly team meetings to share insights into account successes failures and brainstorm strategies for continued improvement.
- Increased sales revenue by developing and maintaining strong relationships with key accounts.
Mortgage Loan Officer Associate
Lennar
04.2019 - 12.2019
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Delivered timely updates on loan status, communicating proactively with all parties involved in each transaction.
- Optimized sales strategies by analyzing team performance metrics and implementing data-driven improvements.
- Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.
- Participated in ongoing professional development programs to continuously expand knowledge of the mortgage industry and enhance skills as a loan officer.
- Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
Education
BBA - Finance
Nova Southeastern University
Davie, FL12.2018
Skills
- Sales Tracking
- Business development and planning
- CRM Software
- Goals and performance
- Analytical problem solver
- Strategic account development
- Verbal and written communication
- Interdepartmental Collaboration
Hobbies
Play Guitar
Love to Cook
Avid Golfer
Timeline
Sales Account Manager
The Chefs Warehouse
02.2021 - Current
Sales Account Specialist
Veritas Farms
04.2020 - 12.2020
Mortgage Loan Officer Associate
Lennar
04.2019 - 12.2019
BBA - Finance
Nova Southeastern University
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