Alexander Mullaney
New York
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise while also providing assistance to people in need.
Overview
4
4
years of professional experience
Work History
Program Director
Renzo Gracie Acadmy
09.2019 - 10.2023
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Attended to minor injuries (cuts, scrapes bruises) and assured major ones were dealt with promptly
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Monitored check-ins to identify delinquent accounts and collect payments.
- Effectively resolved member conflicts or concerns, promoting a harmonious gym environment.
- Managed inventory levels of towels, cleaning supplies, and other amenities for optimal availability to members.
- Maintained updated records of member attendance using CRM software for data-driven decision making by management.
- Assisted in managing inventory for gym merchandise, ensuring availability of popular items.
- Addressed member concerns with empathy and professionalism, resolving issues promptly.
Kids Jui Jitsu Instructor
Renzo Gracie Acadamy
09.2019 - 10.2023
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Promoted classroom safety, collaboration, and best practices.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Reviewed class and student records to identify improvement opportunities.
- Organized and assisted with in house tornaments
Education
High School Diploma -
Saint Ann's School
New York, NY06-2014
Skills
- Project management
- Financial analysis
- Customer service experience
- Event planning
- Team building
- Communication skills
- Conflict resolution
- Inventory management
- Safety protocols
- Record keeping
- Time management
- Basic life support (BLS)
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Limited Working
Timeline
Program Director
Renzo Gracie Acadmy
09.2019 - 10.2023
Kids Jui Jitsu Instructor
Renzo Gracie Acadamy
09.2019 - 10.2023
High School Diploma -
Saint Ann's School
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