Alexander Muller
Wendell,NC
Summary
Precision-driven Electrical Test Technician known for productivity and efficiency in task completion. Possess specialized skills in circuit analysis, diagnostic troubleshooting, and quality control testing. Excel in problem-solving, teamwork, and communication, ensuring smooth workflow and project success.
Overview
3
3
years of post-secondary education
10
10
years of professional experience
Work History
Electrical Test Technician
Eaton Corporation
Raleigh, North Carolina
06.2018 - Current
- Conducted electrical tests on components and systems for quality assurance.
- Serviced and repaired power distribution units (PDUs) and uninterruptible power supplies (UPS) to maintain reliable power supply.
- Diagnosed electrical faults using testing equipment and techniques.
- Collaborated with production, quality, and engineering teams to resolve technical issues and improve process reliability.
- Discussed and brainstormed ideas for combatting workmanship error trends.
- Trained junior technicians on testing procedures and safety protocols to enhance team competency.
- Ensured adherence to safety standards during all testing activities.
Customer Service Lead
Food Lion
Raleigh, North Carolina
08.2016 - 06.2018
- Trained staff on best practices for communication and problem resolution, enhancing customer satisfaction.
- Monitored team performance and provided feedback, fostering a culture of continuous improvement.
- Coordinated daily operations to optimize store functionality and service delivery.
Education
Associate of Applied Science - Electrical, Electronics And Communications Engineering
Wake Technical Community College
Raleigh, NC 01.2014 - 12.2016
Skills
- Electrical testing
- UPS repair
- Fault diagnosis
- Quality control
- Electrical safety
- Cross-functional collaboration
- Effective communication
References
References available upon request.
Timeline
Electrical Test Technician
Eaton Corporation
06.2018 - Current
Customer Service Lead
Food Lion
08.2016 - 06.2018
Associate of Applied Science - Electrical, Electronics And Communications Engineering
Wake Technical Community College
01.2014 - 12.2016