Alexander Munoz
Portland,OR
Summary
Dedicated Service Technician with a commitment to providing exceptional service. Strives to add value through a strong work ethic and relentless pursuit of acquiring new service skills. Proven track record of efficiently managing a high volume of service calls, consistently delivering quality results without compromising on efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Technician
Greystar
07.2021 - 03.2025
- Evaluated systems according to predetermined checklist and noted issues.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Inspected equipment to diagnose operational issues.
- Ran a property of over 200 units as the the only maintenance staff for 3 months
Overnight Stocker
Alberstons
11.2020 - 05.2021
- Removed all boxes and related trash from sales floor and processed through compactors.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Stocked 300 Items in one night on Christmas
Part-time Sales Associate
Sherwin-Williams
10.2019 - 04.2020
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Stocking Nights
Lowe's
01.2018 - 12.2018
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Developed strong communication and organizational skills through working on group projects.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Cashier
Pita Pit
01.2017 - 12.2018
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Product Sorter
Stahlbush Island farm
01.2016 - 12.2016
- Took care of the machinery and other employees to ensure that all products were of the highest quality and were gathered safely
- Examined products for imperfections and defects.
- Followed safety protocols while handling hazardous materials.
Education
CPO - Maintance
Pool & Hot Tub Alliance
Portland, OR04-2024
GED -
Albany Options
Albany, OR12-2017
Skills
- Work order prioritization
- Time tracking
- Document management
- Troubleshooting
- Flexible and adaptable
- Hospitality and accommodation
- Customer relationship management
- Problem and issue resolution
- Mechanical aptitude
- Troubleshooting and analysis
- Hand tool expertise
- Incident reporting
Certification
- Certified Pool Operator (CPO) - Pool & Hot Tub Alliance.
Languages
Spanish
Limited Working
Timeline
Service Technician
Greystar
07.2021 - 03.2025
Overnight Stocker
Alberstons
11.2020 - 05.2021
Part-time Sales Associate
Sherwin-Williams
10.2019 - 04.2020
Stocking Nights
Lowe's
01.2018 - 12.2018
Cashier
Pita Pit
01.2017 - 12.2018
Product Sorter
Stahlbush Island farm
01.2016 - 12.2016
CPO - Maintance
Pool & Hot Tub Alliance
GED -
Albany Options
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