ALEXANDER N GUILFU NORIEGA
Phoenix,United States
Summary
Dynamic security professional with extensive experience at Vault Security Service LLC, excelling in crime prevention and loss prevention. Proven ability to build relationships and resolve issues effectively, ensuring safety and compliance. Skilled in security systems inspection and report writing, consistently enhancing operational efficiency and safeguarding assets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Security Officer
Vault Security Service LLc
Phoenix, AZ
12.2024 - Current
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Maintained records of daily inspections of assigned areas including the exterior perimeter of the facility.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Conducted regular patrols of the premises to ensure security regulations were being followed.
- Responded promptly to alarms and emergency situations.
- Identified suspicious activity to determine appropriate response.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Loss Prevention Officer
VIGILENT www.vigilent.com
Phoenix, AZ
01.2024 - 11.2024
- Adhered strictly to all company policies related to Loss Prevention operations.
- Completed security forms to document losses of property or personal injury.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted in developing and updating loss prevention policies and procedures.
Security Officer
Omega Security
Phoenix, AZ
10.2023 - 12.2023
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, the presence of unauthorized persons, and unusual incidents.
- Reported suspicious activities and persons to law enforcement.
- Patrolled and monitored the premises in a company vehicle, on a bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Cashier
Cricle K
El Paso, TX
05.2022 - 10.2023
- Delivered service excellence through all points of contact.
- Greeted and informed customers about products, fostering positive store experiences.
- Enforced store safety and cleanliness standards, reducing hazards.
- Resolved and de-escalated issues to address customer concerns.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Accepted cash and credit card payments, issued receipts and provided change.
Team Member
Smoothie King
El Paso, United States
10.2021 - 05.2022
- Greeting customers as soon as they enter, with a smile and a 'Welcome to Smoothie King.'
- Requested and recorded customer orders, and computed bills using cash registers, multi-counting machines, or pencil and paper.
- Performed cleaning duties such as sweeping, mopping, and washing dishes to keep equipment and facilities sanitary.
- Assessed company operations for compliance with safety standards.
Education
High School -
Skyview High School
Buckeye, AZ05.2022
Skills
- Relationship Building
- Issue Resolution
- Product Restocking
- POS Systems
- Security systems inspection
- CCTV monitoring
- Customer Service
- ID Verification
- Loss Prevention
- Cleaning and Sanitizing
- Order Taking
- Refunds and Exchanges
- Time Management Skills
- Daily Reporting
- Written and Verbal Communication
- Money Handling
- Liquor Law Compliance
- Order Verification
- Crime Prevention
- Security Guard License
- Conflict Resolution Techniques
- Report Writing
- Complex Problem-Solving
Certification
Armed Guard Card, Unarmed Guard card.
Timeline
Lead Security Officer
Vault Security Service LLc
12.2024 - Current
Loss Prevention Officer
VIGILENT www.vigilent.com
01.2024 - 11.2024
Security Officer
Omega Security
10.2023 - 12.2023
Cashier
Cricle K
05.2022 - 10.2023
Team Member
Smoothie King
10.2021 - 05.2022
High School -
Skyview High School
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