Alex Niedra

• Performed production processes to fulfill the service needs of individual restoration projects and maintains the professional appearance of SERVPRO equipment, as well as an assigned service vehicle
• Provided quality, consistent, efficient work, the Production Technician represents the best in the cleanup and restoration industry
• Performed production processes, demolition and other labor intensive tasks
• Inventoried and load the work vehicle with equipment, products, and supplies needed for each project
• Maintained a clean and organized vehicle and clean equipment appearance
• Prepared rooms/areas for work activities
• Set up staging area and equipment for each project
• Adhered to safety and risk management guidelines at all times
• Communicated with Production Crew Chief and other technicians to maintain efficient production processes
• Performed end-of-day/end-of-job cleanup and breakdown
• Left jobsite with a clean and orderly appearance

Contact for my manager is: 1-224-806-1006

• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Trained and mentored new employees to maximize team performance.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Kept employees operating productively and working on task to meet business and customer needs.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Excelled in every store position and regularly backed up front-line staff.
• Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
• Tracked receipts, employee hours, and inventory movements.
• Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
• Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
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