Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Noack

Chicago,IL

Summary

Proven leader with extensive experience at Marquette Management, excelling in crisis management, operational efficiency, and team development. Recognized for delivering exceptional customer service and enhancing resident satisfaction while supporting organizational goals. A distinguished military veteran, awarded 13 medals for leadership and tactical proficiency, demonstrating unwavering dedication, adaptability, and performance under pressure. Actively pursuing a meaningful career transition from military service, leveraging diverse experiences to bring value, resilience, and a results-driven mindset to new opportunities within Marquette.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Leasing Manager

Marquette Management Inc
Chicago, IL
09.2023 - Current
  • Serve as the primary point of contact for resident inquiries, addressing concerns related to property policies, lease agreements, maintenance requests, and delinquency matters to ensure a high level of resident satisfaction.
  • Assist the Property Manager in monitoring and managing delinquency, conducting timely follow-ups on past-due accounts and implementing collection strategies in compliance with company standards.
  • Support the leasing team in achieving occupancy goals, providing mentorship, guidance, and assistance in executing leasing strategies and ensuring compliance with company SOPs.
  • Collaborate with cross-functional teams to enhance operational efficiency, ensuring all leasing processes align with property goals and company policies.
  • Maintain accurate records and documentation of resident interactions, delinquency follow-ups, and leasing activities to support effective property management and reporting.

Leasing Agent

Marquette Management Inc
Carol Stream, IL
11.2022 - 09.2025
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Oversaw daily operations, maintenance, and administration of various buildings.
  • Tracked leads using CRM software and followed up with interested parties.

Infantryman

US Army / National Guard
Chicago, IL
08.2011 - 08.2023
  • Served 12 years in the U.S. Army as an Infantryman, including 4 years of active duty and additional service in the National Guard, demonstrating unwavering commitment to national security and mission success.
  • Deployed twice to Afghanistan, providing leadership and tactical expertise in high-risk combat zones to ensure the safety and effectiveness of missions.
  • Awarded 13 military medals and commendations for distinguished service, including recognition for leadership, tactical proficiency, and dedication to duty.
  • Trained and mentored soldiers in combat operations, weapons handling, and situational awareness, contributing to team cohesion and operational readiness.
  • Demonstrated exceptional resilience and adaptability in rapidly changing environments, applying critical thinking and decision-making skills under high-pressure conditions.
  • Developed strong leadership, discipline, and teamwork skills, which continue to influence professional success in civilian roles.

Student

College of Dupage
10.2021 - 05.2022
  • Enrolled in EMT certification program, gaining hands-on experience in emergency medical procedures, patient care, and life-saving interventions.
  • Dedicated to advancing medical knowledge and skills through ongoing education, planned to attend paramedic school to further enhance proficiency in emergency response.
  • Developing a comprehensive understanding of emergency protocols, including patient assessment, trauma care, and life support techniques.
  • Received licensure and certifications to meet state and national requirements for emergency medical professionals.

Leasing Agent

Marquette Management Inc
Carol Stream, IL
06.2020 - 11.2021
  • Managed day-to-day activities involving tenants, subcontractors and property management.
  • Maintained high customer approval rating through dynamic service, exemplary support, and interpersonal communication.
  • Escalated critical issues to property manager to deliver immediate resolution.

Education

Paramedicine

College of DuPage
Glen Ellyn, IL

Skills

  • Leadership & Team Building: Proven ability to lead diverse teams in high-pressure environments, fostering collaboration and achieving mission objectives both in military and civilian roles
  • Crisis Management & Problem-Solving: Adept at making critical decisions in rapidly changing situations, ensuring efficient and effective responses to emergencies and operational challenges
  • Customer Service & Communication: Skilled in managing resident relations, conflict resolution, and delivering exceptional service by addressing inquiries, concerns, and delinquency matters professionally
  • Operational Efficiency & Compliance: Experienced in adhering to standard operating procedures (SOPs) and implementing strategies to achieve goals while maintaining compliance with organizational policies and protocols

Certification

  • EMT License

Timeline

Leasing Manager

Marquette Management Inc
09.2023 - Current

Leasing Agent

Marquette Management Inc
11.2022 - 09.2025

Student

College of Dupage
10.2021 - 05.2022

Leasing Agent

Marquette Management Inc
06.2020 - 11.2021

Infantryman

US Army / National Guard
08.2011 - 08.2023

Paramedicine

College of DuPage

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Alexander Noack