Alexander Novoa
Summary
Reliable Security Installation Technician skilled in reading blueprints and instructions to fully understand project scope. Adept at identifying system issues and resolving problems. Experienced and determined with highly developed decision-making skills. Knowledgeable in surveillance, alarm, and access control systems along with supporting software.
Overview
11
11
years of professional experience
Work History
Lead Security Installation Technician
Dividia Technologies
11.2021 - Current
- Led deployment and integration of advanced security monitoring systems (hardware/software) with client infrastructure, ensuring seamless functionality and high customer satisfaction
- Troubleshot complex technical issues in Linux-based software and security systems, improving system uptime and enhancing user experience
- Conducted security risk assessments and implemented solutions to mitigate vulnerabilities, strengthening client security posture and reducing risks
- Collaborated with cross-functional teams to design and deploy tailored security solutions, contributing to client retention and system optimization
Machine Shop Supervisor
Industrial Pump Sales
01.2019 - 11.2021
- Supervised and optimized machining processes to ensure high-quality production, reducing error rates and improving efficiency, demonstrating strong problem-solving and operational management skills
- Led and mentored a team of machinists, providing technical training and fostering a culture of continuous improvement, improving team productivity and reducing downtime
- Implemented safety and quality protocols to ensure compliance with industry standards, minimizing operational risks and enhancing process reliability
- Monitored and improved equipment performance through regular maintenance and troubleshooting, ensuring optimal machine operation and minimizing production delays
Machinist
Industrial Pump Sales
06.2014 - 01.2019
- Precision-engineered mechanical components for a variety of pumps, utilizing advanced tools and techniques to meet stringent specifications and ensure optimal performance
- Collaborated with engineering teams to refine and improve designs, ensuring manufacturability and quality control throughout the production process
- Developed and maintained technical documentation for part designs and manufacturing processes, ensuring accurate replication and reducing errors in production
- Applied advanced measurement and diagnostic tools to verify the functionality and safety of manufactured parts, maintaining high-quality standards
Education
Bachelor of Science - Cybersecurity
Tulane University
01.2020
Skills
- Security Monitoring Systems (hardware/software integration)
- Alarm and Access Control Systems: FocalPoint/Alarmcom/DSC/QOLSYS
- Linux Systems Administration
- Technical Support & Troubleshooting
- Customer Relationship Management
- System Integration & Configuration
- Risk Assessment & Security Mitigation
- Structured cabling
- CCTV installation
- IP camera configuration
Timeline
Lead Security Installation Technician
Dividia Technologies
11.2021 - Current
Machine Shop Supervisor
Industrial Pump Sales
01.2019 - 11.2021
Machinist
Industrial Pump Sales
06.2014 - 01.2019
Bachelor of Science - Cybersecurity
Tulane University