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Highly skilled and results-driven IT Professional and Sales Representative with extensive experience in hardware, networking, and CCTV solutions. Proven ability to combine technical expertise with strong client engagement skills to identify customer needs, recommend tailored solutions, and drive revenue growth.
Demonstrated success in troubleshooting complex technical issues while maintaining a customer-focused approach, ensuring high levels of client satisfaction and long-term business relationships. Experienced in presenting technical products and services in a clear, value-driven manner, negotiating effectively, and closing sales in competitive environments.
Brings additional experience in human resources and project management, including coordinating teams, supporting recruitment and onboarding processes, and managing projects from planning through execution. Adept at overseeing timelines, resources, and deliverables to meet both technical and business objectives.
Strong communicator with the ability to bridge the gap between technical solutions and customer needs, provide user training, and support clients throughout the sales lifecycle. Committed to continuous improvement, staying current with emerging technologies, and delivering impactful solutions that align with organizational goals and client expectations.

Carrier Objective: To be involved in work where I can utilize skill and creatively involved with system that effectively contributes to the growth of organization.

To receive a position in a company that will utilize my skills in IT Industry, I am a dedicated and motivated professional with adept ability in various Operating Systems, computer programs & hardware devices, troubleshooting, repairing, break/fix. Experienced Technician with over 12 years in hardware repair, have proven ability to work efficiently to solve and fix hardware problems.
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.

Driven specialist with experience providing technical support and customer service to end-users. Proven track record of efficiently troubleshooting hardware and software issues, developing user training materials and creating user documentation. Adept in driving user satisfaction and creating long-term relationships with customers. Possesses strong communication and analytical skills. Dedicated professional with experience providing technical support to end users in a corporate environment. Proven track record of resolving complex technical issues quickly and efficiently, while providing excellent customer service. Skilled in troubleshooting hardware and software issues, system maintenance, and network configuration. Adept at training users on new applications and technologies, working with remote users, and staying abreast of new developments in the IT industry. Professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to an organization. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.

ALEXANDER OLIVIER

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Student IT Support Technician (Volunteer)

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High School Diploma -

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Student IT Support Technician (Volunteer)

High School Diploma -

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