Alexander Ortiz
Plantation,FL
Summary
Professional with a proven track record in consumer electronics and asset protection, notably at Target. Excelled in enhancing security measures and fostering customer satisfaction through expert assistance and personalized recommendations. Skilled in problem-solving and teamwork, demonstrating a friendly, positive attitude that drives results and increases operational efficiency. Tech-savvy with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
11
11
years of professional experience
Work History
Field Chief Consumer Electronic /Home Theater Tech
Best Buy
07.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Asset Protection Specialist
Target
07.2019 - 07.2020
- Reviewed security footage regularly as part of daily responsibilities to detect any suspicious activities requiring further investigation.
- Increased employee awareness of loss prevention strategies through comprehensive training programs.
- Assisted in the hiring and training of new asset protection team members, ensuring a consistent level of excellence across all personnel.
- Enhanced asset protection by implementing advanced security and surveillance systems.
Electronic Sales Associate
Target
07.2013 - 07.2018
- Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Applied knowledge of electronics products to educate prospects and customers.
- Served as a reliable resource for colleagues seeking assistance with challenging client inquiries or complex technical issues related to electronics products and services.
Education
High School Diploma -
Miami Carol City Senior High School
Miami Gardens, FL06.2005
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Multitasking
Timeline
Field Chief Consumer Electronic /Home Theater Tech
Best Buy
07.2020 - Current
Asset Protection Specialist
Target
07.2019 - 07.2020
Electronic Sales Associate
Target
07.2013 - 07.2018
High School Diploma -
Miami Carol City Senior High School