Alexander Ortiz
Houston
Summary
Energetic and hardworking individual excelling in building strong relationships with colleagues. Self-motivated with extensive experience in customer service and high-volume job environments. Certified in HIPAA and OSHA, dedicated to exceeding expectations and contributing to company success.
Overview
5
5
years of professional experience
Work History
Store Associate
Walmart
Houston, TX
04.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Overnight Stocker
Joe Vs Smart Shop
Houston, Texas
06.2022 - 11.2022
- Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction
- Worked in a fast speedy face by helping break pallets lift heavy boxes and pick up backstock, as also making sure backstock was all picked up.
Team Member
Chipotle Mexican Grill
Houston, Texas
02.2022 - 06.2022
- Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 6% annually
- Provided customer service and was involved in training new team members each month
Team Member/Team Leader
KFC KBP Foods
Houston, Texas
02.2020 - 01.2021
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
Education
High School Diploma -
Northbrook High School
Houston, Texas05.2022
Associate of Science - Civil Engineering
Lonestar College
Cy-Fair05-2026
Skills
- Customer service, Time management, Communication skills, Energetic Worker, Fast Learner, Self Motivated
- Cash handling accuracy
- Attention to detail focus
- Customer service
- Customer assistance
- Organization
Languages
English, Spanish
Timeline
Store Associate
Walmart
04.2023 - Current
Overnight Stocker
Joe Vs Smart Shop
06.2022 - 11.2022
Team Member
Chipotle Mexican Grill
02.2022 - 06.2022
Team Member/Team Leader
KFC KBP Foods
02.2020 - 01.2021
High School Diploma -
Northbrook High School
Associate of Science - Civil Engineering
Lonestar College