Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexander Ortiz

Houston

Summary

Energetic and hardworking individual excelling in building strong relationships with colleagues. Self-motivated with extensive experience in customer service and high-volume job environments. Certified in HIPAA and OSHA, dedicated to exceeding expectations and contributing to company success.

Overview

5
5
years of professional experience

Work History

Store Associate

Walmart
04.2023 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.

Overnight Stocker

Joe Vs Smart Shop
06.2022 - 11.2022
  • Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction
  • Worked in a fast speedy face by helping break pallets lift heavy boxes and pick up backstock, as also making sure backstock was all picked up.

Team Member

Chipotle Mexican Grill
02.2022 - 06.2022
  • Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of 6% annually
  • Provided customer service and was involved in training new team members each month

Team Member/Team Leader

KFC KBP Foods
02.2020 - 01.2021
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment

Education

High School Diploma -

Northbrook High School
Houston, Texas
05.2022

Associate of Science - Civil Engineering

Lonestar College
Cy-Fair
05-2026

Skills

  • Customer service, Time management, Communication skills, Energetic Worker, Fast Learner, Self Motivated
  • Cash handling accuracy
  • Attention to detail focus
  • Customer service
  • Customer assistance
  • Organization

Languages

English, Spanish

Timeline

Store Associate

Walmart
04.2023 - Current

Overnight Stocker

Joe Vs Smart Shop
06.2022 - 11.2022

Team Member

Chipotle Mexican Grill
02.2022 - 06.2022

Team Member/Team Leader

KFC KBP Foods
02.2020 - 01.2021

High School Diploma -

Northbrook High School

Associate of Science - Civil Engineering

Lonestar College

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