Alexander Pawelecki
Cleveland
Summary
I have been working since 14-15 at various jobs mainly restoration and would like a change to more of a career. I have no problem working or wanting to work. I’m willing to learn new things and train for them. I am a Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Restoration Technician
Servpro
Medina
01.2023 - Current
- Performed water extraction services on various types of carpets and upholstery.
- Removed debris from affected areas with vacuums and other tools.
- Maintained a safe working environment by following all safety protocols.
- Communicated project status updates to customers in a timely manner.
- Collaborated with other technicians on complex projects involving multiple trades.
- Attended training sessions to stay up-to-date on best practices for restoration services.
- Assisted in demolition activities including removal of drywall and flooring materials.
- Utilized specialized equipment including air movers, dehumidifiers, and ozone machines.
- Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
- Provided customers with estimates for the cost of restoration services.
- Documented progress throughout the restoration process by taking photographs.
- Responded promptly to emergency calls 24 and 7 when required.
Line Leader
Siffron
Twinsburg
01.2022 - 01.2023
- Maintained accurate records of line performance, employee hours worked, and inventory levels.
- Monitored employee attendance and took corrective action when necessary.
- Provided guidance and instruction to employees on safety protocols and operating procedures.
- Assisted in troubleshooting problems related to production line equipment or processes when needed.
Customer Service Representative
Ohio medical alliance
Independence
04.2020 - 01.2022
- Conducted regular follow-up calls with customers after resolving their issues.
- Answered customer inquiries via phone, email, and chat.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained a high level of professionalism when dealing with difficult customers.
Restoration Technician
Masters Of Disasters
Cleveland
01.2018 - 04.2020
- Performed water extraction services on various types of carpets and upholstery.
- Removed debris from affected areas with vacuums and other tools.
- Maintained a safe working environment by following all safety protocols.
- Collaborated with other technicians on complex projects involving multiple trades.
- Attended training sessions to stay up-to-date on best practices for restoration services.
- Assisted in demolition activities including removal of drywall and flooring materials.
- Utilized specialized equipment including air movers, dehumidifiers, and ozone machines.
- Installed new materials such as insulation, drywall panels, carpeting, tile flooring.
- Repaired minor damages to walls, ceilings, floors, fixtures, trim work.
- Conducted detailed inspections to identify areas in need of restoration due to fire, smoke, or water damage.
- Provided customers with estimates for the cost of restoration services.
- Documented progress throughout the restoration process by taking photographs.
- Responded promptly to emergency calls 24 and 7 when required.
- Applied treatments such as sealants and fungicides to prevent further damage.
- Cleaned and sanitized affected surfaces using appropriate cleaning agents and techniques.
- Monitored moisture levels in affected areas using hygrometers and other instruments.
- Provided restoration services for structures that have been damaged by fire, mold, water and weather.
Education
Brecksville Broadview Heights High School
Brecksville, OHSkills
- Water damage restoration
- Fire damage restoration
- Structural repair
- Moisture monitoring
- Project estimation
- Customer communication
- Team collaboration
- Problem solving
- Time management
- Customer service
Certification
- OSHA 10
- Certifications in Fire and Water restoration
Timeline
Restoration Technician
Servpro
01.2023 - Current
Line Leader
Siffron
01.2022 - 01.2023
Customer Service Representative
Ohio medical alliance
04.2020 - 01.2022
Restoration Technician
Masters Of Disasters
01.2018 - 04.2020
Brecksville Broadview Heights High School