Alexander Pham
Weymouth,MA
Summary
Dynamic Vice President with 12+ years of proven leadership in health system pharmacy. Strategic thinker and adept change manager, adept at solving complex challenges. Visionary executive adept at implementing forward-thinking plans to address current and future demands. Recognized expertise in the Specialty Pharmacy sector.
Overview
14
14
years of professional experience
Work History
Vice President, Client Strategy
Clearway Health
Boston, MA
06.2023 - Current
- Aligned business initiatives with client and organizational strategies, surpassing a $500M client pharmacy revenue goal in FY23.
- Pioneered embedded clinical pharmacist programs, optimizing clinical metrics and advancing core pharmacy practices within client health systems.
- Leveraged data analytics from client and company data to create targeted specialty pharmacy market insights, empowering strategic growth planning.
- As lead subject matter expert, helped secured 5 new client contracts potentially worth $25M in revenue over 7 years, driving company expansion.
- Built a team of directors and analysts that drive company growth through leveraging data and innovative solutions to continue Clearway Health's growth
Vice President, Client Services & Strategy
Clearway Health
Boston, MA
02.2022 - 06.2023
- As the primary owner of the client revenue P&L, I created and successfully executed on a plan to achieve ~$500M+ client pharmacy budget, delivering ~$42M of company revenues under my leadership.
- Directly lead the management of the specialty pharmacy business for 8 client health systems across the country, exceeding annual budget for all clients.
- Built infrastructure to corporately support client site operations teams, establishing KPI dashboards leveraging BI tools to create understanding around financial and operational performance.
- Directly managed a client site operating team of nearly 150 FTEs across the country, building a team of multi-unit directors to manage the company operations.
Senior Director, Strategy and Business Development
Boston Medical Center
Boston, MA
05.2018 - 02.2022
- Negotiated and executed on the transition of all specialty pharmacy business from the Wellsense Health Plan to Boston Medical Center, integrating nearly 30,000 patients and $300M of specialty pharmacy spend to the internal program.
- Built core interventions for pharmacy related to BMC's Accountable Care Organization with MassHealth; developing base and future state clinical and cost savings interventions for nearly ~400,000 covered lives
- Fully developed a 20,000 square ft. mail order and specialty pharmacy (NKA Cornerstone Health Solutions) that services ~50,000 patients and ~100K prescriptions per month for Boston Medical Center.
- Managed multi-unit execution across several departments to deliver on operating budgets and leveraged cross-functional health system experience to support covering operating gaps of over $50M/year system wide.
Director, Pharmacy Business Development
Boston Medical Center
Boston, MA
06.2016 - 05.2018
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency across the entirety of the BMC Pharmacy business, including inpatient operations.
- Served as a primary interim pharmacy leader during the 2016-2018 years where BMC did not have a Chief Pharmacy Officer; served on numerous inpatient, outpatient and ambulatory leadership committees as well as interacted with VP team.
- Supported accreditation surveys and audits, including but not limited to JCAHO, TJC, STAR and ACHC.
Manager, Strategy and Operations
Boston Medical Center
Boston, MA
03.2013 - 06.2016
- Launched the initial specialty pharmacy at BMC, creating nearly $60M of incremental revenue growth in initial year of program launch.
- Developed and built from the ground up with the support of hospital finance teams the BMC Pharmacy P&L
- Directly managed 30.0 FTE of staff in the specialty pharmacy program, with less than 1% attrition during initial years.
Pharmacy Supervisor EL
CVS Pharmacy
Stamford, CT
07.2010 - 03.2013
- Led the team (Area 1, District 1, Region 18) that achieved the highest patient & customer satisfaction scores in the district for 2011 and 2012.
- Consistently achieved all operational KPIs around pharmacy operations in over 90% of quarters from 2011 to 2012.
- Built up the operations team and achieved less than 5% turnover of pharmacy technician and pharmacist staffing for the last 2 years.
Education
Doctor of Pharmacy - Pharmacy
Mass College of Pharmacy & Health Sciences
Boston05-2010
Skills
- Strategy Implementation
- 340B ACE and Expert
- Health-system Executive
- Pharmacy Subject Matter Expert (SME)
- Specialty Pharmacy SME
- Hospital Financial Reporting and Analysis
- Operations Management
- Quality and Process Improvement
- Public Health Policy and Design
- Pharmacy P&L Ownership and FP&A
- Client Sales Support
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Accomplishments
- 2012 - District Paragon Award, CVS
- 2019 - Award in Leadership and Fellow of America's Essential Hospitals
- 2022 - Member and Fellow Candidate of the American College of Healthcare Executives
Professional Highlights
- Founding member of Clearway Health, the first independent venture of Boston Medical Center (BMC) to create a managed services company around Specialty pharmacy; this company today has generated over $120M of revenue ($50M of contribution margin) to the health system.
- At Clearway Health, managed the specialty pharmacy P&L and business lines for nearly $500M of client revenues per year from 8 major health systems across the US.
- Strategized and implemented hospital initiatives that successfully increased capture of internal 340B prescription revenue opportunity focused on Specialty Pharmacy from 25% to 85% contributing ~$850M of topline revenue ($150M of contribution margin) to the health system per year (FY23).
- Developed a Hepatitis C screening and treatment program collaboratively at BMC, resulting in over 3,500 treated patients from December of 2013 to today, contributing to approximately $250M+ of revenue during that time.
- Implemented programmatic changes to 340B virtual inventory software (Sentry Data Systems) in FY14-15 that reduced drug expense by $1M per month, improving gross margins by $25M per year
- Oversaw inventory control of $400M drug budget, implementing numerous margin improvements such as high dollar drug control procedures that reduced on-hand inventory from 14 to 3 days; reduced overall inventory holding expenses by one-third month to month.
- Developed core duplicated model of pharmacy liaisons delivering high-touch service to patients; driver of revenue growth and retention at hospital from Specialty Pharmacy opportunity. Oversaw an operational staff of over 100 FTE in 8 years with less than 1% turnover during time of management.
References
References available upon request.
Timeline
Vice President, Client Strategy
Clearway Health
06.2023 - Current
Vice President, Client Services & Strategy
Clearway Health
02.2022 - 06.2023
Senior Director, Strategy and Business Development
Boston Medical Center
05.2018 - 02.2022
Director, Pharmacy Business Development
Boston Medical Center
06.2016 - 05.2018
Manager, Strategy and Operations
Boston Medical Center
03.2013 - 06.2016
Pharmacy Supervisor EL
CVS Pharmacy
07.2010 - 03.2013
Doctor of Pharmacy - Pharmacy
Mass College of Pharmacy & Health Sciences
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