Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alexander Proano

Raritan,New Jersey

Summary

Highly efficient worker that's well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Account Representative

State Farm
Hillsborough, NJ
06.2024 - Current
  • Provided excellent customer service to ensure client satisfaction.
  • Resolved customer complaints promptly.
  • Generated new business through cold-calling, networking, referrals, and other lead sources.
  • Met goals of issuing 4 Auto and 3 Fire through first months in the position.

Manager

Cafe Agira 2
Warren Township, NJ
11.2019 - Current
  • Processed payroll accurately entering, maintaining, and processing information in payroll system.
  • Assisted with installation of a new register system.
  • Aided in creating menus and pricing of each item on it.
  • Met with accountant on various occasions.
  • Assisted with sales tax and payroll tax.
  • Helped the restaurant acquire a new payroll system.

Banking Associate

TD Bank
Greenbrook, NJ
05.2022 - 05.2024
  • Boosted client satisfaction by efficiently addressing and resolving customer inquiries and concerns.
  • Enhanced operational efficiency by streamlining banking processes and implementing improvements to workflow systems.
  • Increased cross-selling opportunities through proficiently identifying client needs and recommending appropriate financial products.
  • Fostered strong client relationships, providing personalized service and maintaining open communication channels.

Education

Associate of Science - Accounting

Middlesex County College
Edison, NJ
05.2025

Skills

  • Verbal Communication
  • Microsoft Office
  • Branch operations
  • Banking Software Proficiency
  • Bank Sales
  • Internal Auditing
  • Professionalism and Work Ethic
  • Budget Analysis
  • Lead Development
  • Customer Service

Certification

  • Property and Casualty Insurance License

Timeline

Account Representative

State Farm
06.2024 - Current

Banking Associate

TD Bank
05.2022 - 05.2024

Manager

Cafe Agira 2
11.2019 - Current

Associate of Science - Accounting

Middlesex County College

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Alexander Proano