Lacey Kromeich
Kearney,MO
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Account Representative
Stella Spiking State Farm
08.2022 - Current
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Contacted customers to assess satisfaction and current needs.
- Assisted clients in navigating complex financial and legal processes to reduce risks.
- Analyzed accounts for delinquencies and other ongoing issues.
- Retained high-value clients by providing exceptional support and personalized service.
Education
Bachelor in Elementary Education -
Park University
Kansas City, MO05-2026
Associate of Science - University Nursing Transfer
Grayson College
Denison, TX05-2021
Skills
- Group and individual instruction
- Adaptable
- Verbal and written communication
- Lesson implementation
- Activity planning
- Relationship building and management
- Results-focused
- Multitasking
- Communication Skills
- Constructive criticism
- Reporting and documenting
- Organization skills
Certification
Missouri Department of Elementary & Secondary Education Substitute Certificate of License to Teach
Timeline
Account Representative
Stella Spiking State Farm
08.2022 - Current
Missouri Department of Elementary & Secondary Education Substitute Certificate of License to Teach
Bachelor in Elementary Education -
Park University
Associate of Science - University Nursing Transfer
Grayson College
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