Alexander Ramos
Dunellen,NJ
Summary
Seasoned multilingual hospitality and marketing professional competent in keeping guest needs balanced with business targets. Highly organized in handling administrative functions, leading teams and coordinating facility services. Smooth and efficient multitasker and planner. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills.
Overview
2
2
years of professional experience
Work History
Marketing Intern
Prana Marketing
06.2021 - 08.2021
- Collaborated with team members to help expand marketing channels.
- Helped with planning of marketing events.
- Responded to email and social media messages according to prescribed policies.
- Handled social media accounts and presented social media campaign ideas for multiple businesses.
- Scheduled social media postings to advertise products and generate site traffic.
- Contributed to mock-ups, email campaigns, and social media content.
Top Golf - Platinum Host /Guest Services Associate
TopGolf
07.2019 - 09.2020
- Greeted guests upon arrival, offered assistance and answered questions to build rapport and provide outstanding customer service.
- Collaborated with Sales Teams to understand customer requirements, promoted memberships, and marketing promotions.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Education
Bachelor of Science - Marketing
Kean University
Union, NJ05.2023
Skills
- Issue and Complaint Resolution
- Bloomberg Lab- based research
- Order and Refund Processing
- Understanding Customer Needs
- Courteous with Strong Service Mindset
- Experience in Microsoft Office Suit
- Social Media Platforms
- Marketing Analytics
- Interpersonal Communication Skills
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Other Experiences
Dedicate time to local Little League helping young children learn baseball.
Timeline
Marketing Intern
Prana Marketing
06.2021 - 08.2021
Top Golf - Platinum Host /Guest Services Associate
TopGolf
07.2019 - 09.2020
Bachelor of Science - Marketing
Kean University