Natalia Ortega
San Antonio,TX
Summary
Talented Marketing Intern familiar with online and traditional marketing methods. Skilled in campaign development, trend tracking and project coordination. Dedicated to using appropriate language, graphics and marketing collateral to create effective messaging. Successful Automotive Sales Associate specializing in consulting with customers with unique backgrounds to uncover and meet diverse needs. Resourceful, hardworking and reliable team player.
Overview
9
9
years of professional experience
Work History
Marketing Intern
Henson Brand Dealership
Madisonville, TX
09.2022 - 03.2023
- Developed content and promotional materials for various campaigns.
- Created and executed social media strategies to increase customer engagement.
- Analyzed market trends to identify potential opportunities.
- Researched competitors' marketing strategies and tactics.
- Updated company website content regularly with fresh copywriting and images.
- Assisted personnel with day-to-day marketing tasks and coordinating activities.
- Developed social media content and campaigns and analyzed metrics to capture trends and opportunities.
- Researched latest trends and conducted market analysis.
- Researched and developed creative content for websites to promote brands in market.
Sales Associate
Kelly Grimsley Autogroup
Odessa, TX
06.2017 - 02.2019
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Conducted test drives for prospective buyers.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
Store Manager
Good Coffee Restaurant
El Paso, TX
02.2014 - 06.2016
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
Education
GED -
El Paso Community College
El Paso, TX04-2011
Skills
- Client Engagement
- Content Creation
- Social Media
- Digital Advertising
- Optimizing Performance
- Cold-Calling
- Friendly and Enthusiastic
- Demonstrating Vehicle Features
- Contract Negotiation
- Sales and Marketing
- Issue Resolution
- Lead Follow up
- Sales Conversion
- Upselling Strategies
- Goal Setting
- Team Collaboration
- Sales Closing
Languages
Spanish
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Marketing Intern
Henson Brand Dealership
09.2022 - 03.2023
Sales Associate
Kelly Grimsley Autogroup
06.2017 - 02.2019
Store Manager
Good Coffee Restaurant
02.2014 - 06.2016
GED -
El Paso Community College
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