Summary
Overview
Work History
Education
Skills
Timeline
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Alexander Redman

Simi Valley,CA

Summary

Dedicated retail professional with a proven track record in customer service and teamwork. Skilled in stress management and guest relations, consistently delivering personalized assistance to enhance customer satisfaction and drive sales.

Overview

8
8
years of professional experience

Work History

Guest Advocate

Target
Simi Valley, CA
10.2024 - Current
  • Assisted guests in locating products and navigating store layout to enhance shopping experience.
  • Provided accurate information on promotions and store policies to address customer inquiries effectively.
  • Trained new team members on guest service protocols and operational procedures to ensure consistency in performance.
  • Engaged with guests proactively, identifying needs and providing personalized recommendations based on preferences.

Retail Associate

Smart And Final
Los Angeles, CA
10.2022 - 07.2024
  • Assisted customers in locating products and provided information on promotions.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Operated cash registers, processed transactions, and managed returns efficiently.
  • Maintained store cleanliness and organized product displays to enhance customer experience.

Bakery Clerk

Stop and Shop Supermarket
Saugus, MA
01.2020 - 04.2022
  • Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
  • Maintained cleanliness and organization of bakery displays, enhancing visual appeal and accessibility.
  • Operated commercial baking equipment, adhering to safety and operational protocols.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Cashier

Stop and Shop Supermarket
Saugus, MA
02.2019 - 01.2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring proper change and balancing at shift end.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Implemented promotional displays to boost sales and attract customer attention.

Cashier

McDonald's
Houston, TX
04.2018 - 11.2018
  • Resolved customer complaints promptly, fostering a positive store environment.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.

Education

High School Diploma -

Summer Creek High School
Humble, TX

Skills

  • Exceptional communication
  • Strong empathy
  • Stress tolerance
  • Guest relations
  • Customer service
  • Flexible schedule
  • Computer skills
  • Teamwork and collaboration

Timeline

Guest Advocate

Target
10.2024 - Current

Retail Associate

Smart And Final
10.2022 - 07.2024

Bakery Clerk

Stop and Shop Supermarket
01.2020 - 04.2022

Cashier

Stop and Shop Supermarket
02.2019 - 01.2020

Cashier

McDonald's
04.2018 - 11.2018

High School Diploma -

Summer Creek High School