Highly-motivated with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Telephone Systems/Personal Computer Repairer
United States Marine Corps Reserve
Pasadena, CA
07.2017 - Current
Monitored employee productivity to provide constructive feedback and coaching.
Complied with company policies, objectives and communication goals.
Performed troubleshooting and diagnosis on malfunctioning systems or components.
Tested electrical systems and circuit continuity using ohmmeters, voltmeters, or oscilloscopes.
Understood and followed oral and written directions.
Shift Supervisor Trainee
ION Electric
Anaheim, CA
07.2020 - 11.2022
Monitored employee productivity to provide constructive feedback and coaching.
Delegated tasks to multiple employees while maintaining efficient workplace.
Established and enforced clear goals to keep employees working collaboratively.
Resolved customer complaints and adjusted policies to meet changing needs.
Traced and diagnosed electrical malfunctions using hand tools and test equipment.
Installed cables, conductors and wire trays and completed necessary hook-ups for primary power lines.
Adhered to specifications and codes in installation of electrical wiring, equipment and fixtures.
Shift Leader
Popeyes
Anaheim, CA
01.2019 - 07.2020
Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Supervised and led employees to maintain productivity and customer service levels.
Delegated tasks to employees and monitored activities and task completion.
Complied with company safety procedures, policies and regulations to promote safe working environment.
Maintained positive working relationship with fellow staff and management.
Identified needs of customers promptly and efficiently.
Education
Certificate - General Electrician
Southern California Institute of Technology
Anaheim, CA
04.2020
Certificate - Basic Electronics
Basic Electronics Course
Twentynine Palms, CA
06.2018
High School Diploma -
Anaheim High School
Anaheim, CA
05.2017
Skills
Problem-Solving
Performance Monitoring
Equipment Maintenance
Coaching and Mentoring
Equipment Troubleshooting
Customer Service
Timeline
Shift Supervisor Trainee
ION Electric
07.2020 - 11.2022
Shift Leader
Popeyes
01.2019 - 07.2020
Telephone Systems/Personal Computer Repairer
United States Marine Corps Reserve
07.2017 - Current
Certificate - General Electrician
Southern California Institute of Technology
Certificate - Basic Electronics
Basic Electronics Course
High School Diploma -
Anaheim High School
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