Alexander Ribeiro
Brooklyn,NY
Summary
Driven worker with a track record of enhancing customer experience as a Barista, adept at managing high-volume environments with exceptional organizational skills. Excelled in a large-scale tech upgrade project at Mintz Group, showcasing proficiency in data collection and outstanding interpersonal abilities. Demonstrates a proactive approach and a knack for fostering positive team dynamics.
Overview
5
5
years of professional experience
Work History
Barista
Butler
01.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Barista
Rosecrans
12.2021 - 06.2023
- Took inventory of stock and par levels, held the team accountable for cleaning tasks, kept the establishment clean and organized, made specialty coffee based drinks at high volume, and connected well with customers to create a memorable experience.
Barista
Gregory's Coffee
07.2021 - 10.2021
- Ensured proper and swift openings of store, including baking pastries, counting the drawer, checking in with team, and prepping all coffee products.
- Thrives in high-pressure situations and excels at managing a large volume of work in fast-paced environments.
Intern
Mintz Group
11.2019 - 03.2020
- Was assigned with the task of going through case files and correcting any errors found within documents, categorized and collected data on each case file in Excel and SalesForce, managed a large scale project where Every desktop in the New York branch required an update to Windows 10.
Education
No Degree - Film And Video Production
Brooklyn College of The City University of New York
Brooklyn, NY01.2026
Associate of Science - Digital Communications And Multimedia
Borough of Manhattan Community College of The City University of New York
New York, NY06.2023
Skills
- Proactive self-starter
- Engaging and personable customer service skills
- Proficient in Adobe Premiere, Photoshop, and In-design
Timeline
Barista
Butler
01.2024 - Current
Barista
Rosecrans
12.2021 - 06.2023
Barista
Gregory's Coffee
07.2021 - 10.2021
Intern
Mintz Group
11.2019 - 03.2020
No Degree - Film And Video Production
Brooklyn College of The City University of New York
Associate of Science - Digital Communications And Multimedia
Borough of Manhattan Community College of The City University of New York