Alexander Rode
Minneapolis,MN
Summary
Resourceful Field Technician known for productivity and efficiency in task completion. Skilled in troubleshooting, preventive maintenance, and technical documentation. Excel using critical thinking, problem-solving, and communication skills to achieve optimal results in challenging environments.
Overview
3
3
years of professional experience
Work History
Field Technician
Bluum
Saint Paul, MN
06.2021 - 10.2024
- White-gloved/updated Chromebooks and IFPs.
- Repair and Maintain Interactive Flat Panels.
- AV Installations.
- Created comprehensive guides.
- Streamlined inventory management processes, resulting in a 20% reduction in stock discrepancies.
- Cooperated with team members.
- Resolved customer inquiries promptly while providing excellent customer service at all times.
- Provided technical support to customers via phone, email and in-person.
Education
High School Diploma -
Plymouth Armstrong
Plymouth, MN04-2011
Bluum Incentive Program
Skills
- Instrumentation configuration
- Component repair
- Cable pulling
- Quality assurance controls
- Software support
- Materials management
- Preventative maintenance
- Field operations
- Root-cause analysis
- Network connectivity
- Equipment installation
- System configuration
- Technical support
- Professional communication
Timeline
Field Technician
Bluum
06.2021 - 10.2024
High School Diploma -
Plymouth Armstrong
Bluum Incentive Program
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